Research Notes Output Set

Hi Friends,

I'm trying to build a custom output set for research notes.  I have copied and pasted the fields as described in the Output set cookbook  page 26 (the copy I have was last updated August 2013 and that's the newest version I could find).

I am able to add the parameter "Customer notes" in output set builder, but when I click on the ... button next to the parameter supposedly to choose the note type I get an error message and the application crashes.

Error message:

Application terminated

Error: Null object reference at line 1 in close event of object w_query_paramenter_entry

 

Anybody know what the error means, or what I should have done differently when setting this up?

Thanks,

Kanani

 

  • Hi, Kanani:

     

    It looks as if you didn’t specify a parameter of Note Type.

     

    Here’s what I have:

     

    TR_QUERY_ELEMENT entry:

    Description:        Research Notes

    Category:            Research

    Data Select:        !.notes

    Data From:          (select a.customer_no, a.note_type, notes = dbo.FS_GET_CUST_NOTES(a.cust_notes_no) from vxs_cust_notes a)

    Data Where:      note_type in (<<p4>>)

    Control Group:  [whatever you like here]

    Single Row:         [leave unchecked]

    Primary Group Default: [leave unchecked]

     

    Make sure to replace the “4” in the Data Where field with the id of the parameter defined in TR_QUERY_ELEMENT_PARAMETER below.

     

    TR_QUERY_ELEMENT_PARAMETER:

    Note Type:         Number

    End of Day:         [leave unchecked]

    Multi Select:       [leave unchecked]

    Ref Tbl:                 VRS_CUST_NOTES_TYPE

    Ref Id:                   id

    Ref Desc:             description

    Ref Sort:              inactive desc, description

     

    Output Set Builder:

    Add the Research Notes element; click the box with the ellipses to add the parameter of Note Type; save the output set as Notes-Note Type (replacing “Note Type” with the actual note type)

     

    In List Manager, make a list of everyone with the note type you selected.

     

    Works like a charm!

     

    I haven’t tried to run this with Multi-Select enabled.

     

    Lucie

     

    ______________________________
    Lucie Spieler
    IT Development and Training Manager

    Florida Grand Opera


  • Are you on version 11 or 12.

    If I rember correctly, (and I'm not somewhere I can check.) the way some notes in Tessitura 12 are stored may have changed. This may explain the cause of your problem. However, it will not tell you what to do to resolve the issue.

    Consider opening a TASK ticket.

    --Tom

    On Wed, Dec 17, 2014 at 4:59 PM, Tessitura Technical Forum wrote:

    Hi Friends,

    I'm trying to build a custom output set for research notes. I have copied and pasted the fields as described in the Output set cookbook page 26 (the copy I have was last updated August 2013 and that's the newest version I could find).

    I am able to add the parameter "Customer notes" in output set builder, but when I click on the ... button next to the parameter supposedly to choose the note type I get an error message and the application crashes.

    Error message:

    Application terminated

    Error: Null object reference at line 1 in close event of object w_query_paramenter_entry



    Anybody know what the error means, or what I should have done differently when setting this up?

    Thanks,

    Kanani





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