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Successfully scanned TNMP barcode?

Travis Armbuster
$organization

I was wondering if anyone had successfully scanned a TNMP barcode off the phone with a Mc55?

Travis

 



[edited by: Travis Armbuster at 11:50 AM (GMT -6) on 24 Nov 2014]
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  • $organization

    I am wondering how to test My Tickets bar code  - we are not able to go LIVE with it as of right now ( our tablets are on TNMP because of Flash design on the main site). Any suggestions?

     

    Sabina

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Suzie Davidson
    Sent: Tuesday, November 25, 2014 5:40 AM
    To: Sabina Spilkin
    Subject: Re: [Tessitura Technical Forum] Successfully scanned TNMP barcode?

     

    Hi Travis, 

    TNMP is designed so that you can scan the My Tickets bar code directly from the phone. As Christopher mentioned, the brightness of the screen has to be all the way up to it's brightest setting. If you are still having troubles, can you please open a TASK ticket in the Web Products workspace and we can troubleshoot with you directly? 

     

    Thanks!

    Suzie Davidson

    From: Travis Armbuster <bounce-travisarmbuster9061@tessituranetwork.com>
    Sent: 11/24/2014 1:21:06 PM

    Scanning directly from TNMP is a no go. Scanning the barcodes that are emailed from TNMP (share with a friend) scan, but it seems odd that you can't scan from the My Tickets in TNMP.

    Travis




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    I am wondering how to test My Tickets bar code  - we are not able to go LIVE with it as of right now ( our tablets are on TNMP because of Flash design on the main site). Any suggestions?

     

    Sabina

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Suzie Davidson
    Sent: Tuesday, November 25, 2014 5:40 AM
    To: Sabina Spilkin
    Subject: Re: [Tessitura Technical Forum] Successfully scanned TNMP barcode?

     

    Hi Travis, 

    TNMP is designed so that you can scan the My Tickets bar code directly from the phone. As Christopher mentioned, the brightness of the screen has to be all the way up to it's brightest setting. If you are still having troubles, can you please open a TASK ticket in the Web Products workspace and we can troubleshoot with you directly? 

     

    Thanks!

    Suzie Davidson

    From: Travis Armbuster <bounce-travisarmbuster9061@tessituranetwork.com>
    Sent: 11/24/2014 1:21:06 PM

    Scanning directly from TNMP is a no go. Scanning the barcodes that are emailed from TNMP (share with a friend) scan, but it seems odd that you can't scan from the My Tickets in TNMP.

    Travis




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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