What controls who can assign tasks to certain individuals? I have a user assigned to both in security, shows up for me within ticklers when I sign in as administrator or as a ticketing attendant. However, others signing in as the same are not seeing the individual on the drop down.
As always, thanks!
Hi Sheila, try by making the users (say assignors) ‘Manager’ of the group of the users to whom they (the assignors) want to assign task, from Tess Security Module. Hope this helps.
Mo
Business Analyst
The National Ballet of Canada
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Sheila Crossman Sent: Wednesday, September 23, 2009 12:17 PM To: Mohiuddin Faruqe Subject: [Tessitura Technical Forum] Ticklers - Assigned To Names - Security?
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Thanks, the strange thing is the user asking for this is not a manager of any group, but is able to assign ticklers. We’ll try that though.
Sheila
From: Mohiuddin Faruqe [mailto:bounce-mohiuddinfaruqe8297@tessituranetwork.com] Sent: Wednesday, September 23, 2009 12:56 PM To: Sheila Crossman Subject: RE: [Tessitura Technical Forum] Ticklers - Assigned To Names - Security?