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"Not using household" warning

Barbara Pinney
$organization

 

We are a consortium and have one member who puts memberships on individual vs household records.  So when making a contribution in a Dev batch the person is warned they are updating the individual versus household and asked if they want to proceed.

However in a ticketing batch we discovered they are being told the household record will be used instead rather than being warned but allowed to continue at the individual level.

I'm having trouble figuring out how to fix this.  Any help would be appreciated.

Thanks.

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  • $organization
    Thanks Heather... I'll check it out

    Barbara

    On Apr 10, 2014, at 7:03 PM, "Heather Kraft" <bounce-heatherlaidlawkraft3507@tessituranetwork.com> wrote:

    Hey Barbara -

    That's a setting in T_DEFAULTS (TRANSACT_AS_HOUSEHOLD_ORDER). Since you are in a consortium you'll have to consult with your IT department to see why that setting is YES rather than the warning.

    HTH,

    Heather


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • $organization
    Thanks Heather... I'll check it out

    Barbara

    On Apr 10, 2014, at 7:03 PM, "Heather Kraft" <bounce-heatherlaidlawkraft3507@tessituranetwork.com> wrote:

    Hey Barbara -

    That's a setting in T_DEFAULTS (TRANSACT_AS_HOUSEHOLD_ORDER). Since you are in a consortium you'll have to consult with your IT department to see why that setting is YES rather than the warning.

    HTH,

    Heather


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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