"Not using household" warning

Barbara Pinney $organization over 12 years ago

We are a consortium and have one member who puts memberships on individual vs household records. So when making a contribution in a Dev batch the person is warned they are updating the individual versus household and asked if they want to proceed.

However in a ticketing batch we discovered they are being told the household record will be used instead rather than being warned but allowed to continue at the individual level.

I'm having trouble figuring out how to fix this. Any help would be appreciated.

Thanks.

Heather Laidlaw Kraft (she/her) $organization over 12 years ago

Hey Barbara -

That's a setting in T_DEFAULTS (TRANSACT_AS_HOUSEHOLD_ORDER). Since you are in a consortium you'll have to consult with your IT department to see why that setting is YES rather than the warning.

HTH,

Heather
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Barbara Pinney $organization over 12 years ago

Thanks Heather... I'll check it out

Barbara

On Apr 10, 2014, at 7:03 PM, "Heather Kraft" <bounce-heatherlaidlawkraft3507@tessituranetwork.com> wrote:

Hey Barbara -

That's a setting in T_DEFAULTS (TRANSACT_AS_HOUSEHOLD_ORDER). Since you are in a consortium you'll have to consult with your IT department to see why that setting is YES rather than the warning.

HTH,

Heather

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