Forcefully Rejected

Hopefully I'm missing something obvious.

Since yesterday I'm getting a "forcefully rejected" error when trying to process any credit card in our test environment. I checked the cc_server_port value in t_defaults and it's the same as the server port in the cc_server.ini. I've stopped and restarted all servers in the TPA tray. No firewall settings have been changed. Checked the user and pword it's using, and that works fine.

Anyone know any other reasons transactions would be forcefully rejected?

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  • Former Member
    Former Member $organization

    Also, check the credit card user account in Security. One of two things might be getting you: the user needs to be dropped and added to sync up or the account might be locked / expired. Check the status and see what it says. If it is "normal" then do the drop and add for the credit card account and see if that fixes it.

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  • Former Member
    Former Member $organization

    Also, check the credit card user account in Security. One of two things might be getting you: the user needs to be dropped and added to sync up or the account might be locked / expired. Check the status and see what it says. If it is "normal" then do the drop and add for the credit card account and see if that fixes it.

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