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Random seat appearing on seat map

Siobhan Parker (Past Member)
$organization

Hi

Suddenly there is a random seat appearing on the seat map for one specific concert. I have been into facility manager and for that concert's zone map, the seat doesn't appear on the housemap, zone map, hold code map etc etc. For all other concerts using that zone map, the seat doesn't appear. It's unassigned.

Any words of wisdom or should I open a ticket?

Siobhan

  • Former Member
    Former Member $organization
    I suggest that you open a help ticket.
     
    Bob

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Siobhan Bennetts
    Sent: Tuesday, September 08, 2009 12:22 PM
    To: Robert Bell
    Subject: [Tessitura Technical Forum] Random seat appearing on seat map

    Hi

    Suddenly there is a random seat appearing on the seat map for one specific concert. I have been into facility manager and for that concert's zone map, the seat doesn't appear on the housemap, zone map, hold code map etc etc. For all other concerts using that zone map, the seat doesn't appear. It's unassigned.

    Any words of wisdom or should I open a ticket?

    Siobhan




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