Conneciton failure

Here are $0.02.

You might check the network cable, change the computer to a different switch port.  Or move the computer to a different network port and see if the problem moves with the computer.

--Tom

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Bobby Moseley
Sent: Tuesday, January 21, 2014 3:19 PM
To: Thomas Brown
Subject: [Tessitura Technical Forum] Conneciton failure

We have a computer running windows 7 that continues to have connection failures. Last one was when she tried to open a record from the general search screen.  Other times anywhere within the application.  We have even changed her computer out.  Any suggestions as to what might cause these connection failures?

Thanks,

Bobby Moseley

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Thanks Tom. 

Here are $0.02.

You might check the network cable, change the computer to a different switch port.  Or move the computer to a different network port and see if the problem moves with the computer.

--Tom

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Bobby Moseley
Sent: Tuesday, January 21, 2014 3:19 PM
To: Thomas Brown
Subject: [Tessitura Technical Forum] Conneciton failure

We have a computer running windows 7 that continues to have connection failures. Last one was when she tried to open a record from the general search screen.  Other times anywhere within the application.  We have even changed her computer out.  Any suggestions as to what might cause these connection failures?

Thanks,

Bobby Moseley

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

I would drop her user and then add her again.

Thanks Tom. 

Here are $0.02.

You might check the network cable, change the computer to a different switch port.  Or move the computer to a different network port and see if the problem moves with the computer.

--Tom

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Bobby Moseley
Sent: Tuesday, January 21, 2014 3:19 PM
To: Thomas Brown
Subject: [Tessitura Technical Forum] Conneciton failure

We have a computer running windows 7 that continues to have connection failures. Last one was when she tried to open a record from the general search screen.  Other times anywhere within the application.  We have even changed her computer out.  Any suggestions as to what might cause these connection failures?

Thanks,

Bobby Moseley

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!