Renewals online

Hello

Does anyone out there undertake membership renewals online (not subscriptions)? If so, what's your business process?

Best wishes

Ruth

Parents
  • Hi Beth

     

    Yes, we are using the membership functionality in Tessitura and are just about to look at gift memberships online. But as we’re doing this, we thought we would expand the scope to allow renewals.

     

    It does sound like you do exactly what we would like to do.  How does the functionality work online i.e. do you have a separate area/ page for renewals, do you log in first, do you send a renewal letter first? So many questions!

     

    Best wishes

     

    Ruth


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    Abbey Theatre Amharclann na Mainistreach
    Registered Office: 26/27 Lower Abbey Street,Dublin 1
    Tel:  353 1 8872200,Fax: 353 1 8729177
    Registered in Ireland No.414400,VAT Reg.No.IE6434400O,
    Charity No. CHY12923, Private Company Limited by Guarantee
    Director : Fiach Mac Conghail, Company Secretary: Declan Cantwell,
    Board of Directors: Bryan Mc Mahon (Chairman), Catherine Byrne, Tom Hickey, Olwen Fouéré, Suzanne Kelly, Declan Kiberd, Dr. Jim Mountjoy, Eugene O’Brien, Maurice O’Connell, Lynne Parker, John Finnegan
  • Hi Ruth

     

    Did you get the answer you want yet on renewals?  We do them on line so I can give you the full spec of what we developed if that would help.

     

    Sue

     


    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ruth Beckinsale
    Sent: 01 September 2009 16:52
    To: Murray, Sue
    Subject: RE: [Tessitura Technical Forum] Renewals online

     

    Hi Beth

     

    Yes, we are using the membership functionality in Tessitura and are just about to look at gift memberships online. But as we’re doing this, we thought we would expand the scope to allow renewals.

     

    It does sound like you do exactly what we would like to do.  How does the functionality work online i.e. do you have a separate area/ page for renewals, do you log in first, do you send a renewal letter first? So many questions!

     

    Best wishes

     

    Ruth


    ....
    This e-mail and any files transmitted with it contain information that may
    be confidential.  The content may also be privileged and is intended solely
    for the use of the individual or entity to whom it is addressed.  Unless 
    you are the intended recipient you may not copy or use it, or disclose it to
    anyone else.  Any opinions expressed in the e-mail are that of the
    individual sender and not necessarily those of The Abbey Theatre. If you
    have received this e-mail in error please notify the sender by return.
     
    ....
    Abbey Theatre Amharclann na Mainistreach
    Registered Office: 26/27 Lower Abbey Street,Dublin 1
    Tel:  353 1 8872200,Fax: 353 1 8729177
    Registered in Ireland No.414400,VAT Reg.No.IE6434400O,
    Charity No. CHY12923, Private Company Limited by Guarantee
    Director : Fiach Mac Conghail, Company Secretary: Declan Cantwell,
    Board of Directors: Bryan Mc Mahon (Chairman), Catherine Byrne, Tom Hickey, Olwen Fouéré, Suzanne Kelly, Declan Kiberd, Dr. Jim Mountjoy, Eugene O’Brien, Maurice O’Connell, Lynne Parker, John Finnegan


    www.southbankcentre.co.uk

    Ticket Office 0871 663 2500
    Currently calls from the BT Network will be charged at 10 pence per minute, costs from other providers and mobile networks may vary. We are in the process of changing our telephone number to a lower tariff.

    Southbank Centre is a Registered Charity No. 298909
    ______________________________________________________________________

    This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

    _______________________________________________________________________



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • Hi Ruth

     

    Did you get the answer you want yet on renewals?  We do them on line so I can give you the full spec of what we developed if that would help.

     

    Sue

     


    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ruth Beckinsale
    Sent: 01 September 2009 16:52
    To: Murray, Sue
    Subject: RE: [Tessitura Technical Forum] Renewals online

     

    Hi Beth

     

    Yes, we are using the membership functionality in Tessitura and are just about to look at gift memberships online. But as we’re doing this, we thought we would expand the scope to allow renewals.

     

    It does sound like you do exactly what we would like to do.  How does the functionality work online i.e. do you have a separate area/ page for renewals, do you log in first, do you send a renewal letter first? So many questions!

     

    Best wishes

     

    Ruth


    ....
    This e-mail and any files transmitted with it contain information that may
    be confidential.  The content may also be privileged and is intended solely
    for the use of the individual or entity to whom it is addressed.  Unless 
    you are the intended recipient you may not copy or use it, or disclose it to
    anyone else.  Any opinions expressed in the e-mail are that of the
    individual sender and not necessarily those of The Abbey Theatre. If you
    have received this e-mail in error please notify the sender by return.
     
    ....
    Abbey Theatre Amharclann na Mainistreach
    Registered Office: 26/27 Lower Abbey Street,Dublin 1
    Tel:  353 1 8872200,Fax: 353 1 8729177
    Registered in Ireland No.414400,VAT Reg.No.IE6434400O,
    Charity No. CHY12923, Private Company Limited by Guarantee
    Director : Fiach Mac Conghail, Company Secretary: Declan Cantwell,
    Board of Directors: Bryan Mc Mahon (Chairman), Catherine Byrne, Tom Hickey, Olwen Fouéré, Suzanne Kelly, Declan Kiberd, Dr. Jim Mountjoy, Eugene O’Brien, Maurice O’Connell, Lynne Parker, John Finnegan


    www.southbankcentre.co.uk

    Ticket Office 0871 663 2500
    Currently calls from the BT Network will be charged at 10 pence per minute, costs from other providers and mobile networks may vary. We are in the process of changing our telephone number to a lower tariff.

    Southbank Centre is a Registered Charity No. 298909
    ______________________________________________________________________

    This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

    _______________________________________________________________________



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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