Thin Clients & ticket printers

Hi Paul,

All of our BOCA ticket printers are networked printers. The thin clients connect to a remote desktop server and we have print queues on that server for each BOCA printer tied to the IP address of the printer.

Sorry, I’m guessing won’t be of much help if your BOCA printers do not have network ports. Whether a locally attached BOCA printer works with the thin client may depend on the type of thin client  - i.e. there are varying levels of “thinness” to thin clients; it depends on the model and OS they are running as to what devices they will support locally attached. Assuming these are BOCAs, you could try reaching out to their support group to identify potential options (http://www.bocasystems.com).

Thanks,

David

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Paul Roberts
Sent: Friday, January 10, 2014 8:00 AM
To: David Frederick
Subject: [Tessitura Technical Forum] Thin Clients & ticket printers

I was wondering if there was anyone out there using Thin Clients as their box office terminals. If there is, I'm wondering how your ticket printers are set up to work with them.

I'm not a technical person, so please go easy with me if you have answers

l I know is that we can currently print tickets from a Thin Client when the printer is local to a networked PC but, if we take away the PC there is no obvious solution for plugging the printer directly into the Thin Client itself. Or is there?

Thanks in advance.

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Hi Paul,

All of our BOCA ticket printers are networked printers. The thin clients connect to a remote desktop server and we have print queues on that server for each BOCA printer tied to the IP address of the printer.

Sorry, I’m guessing won’t be of much help if your BOCA printers do not have network ports. Whether a locally attached BOCA printer works with the thin client may depend on the type of thin client  - i.e. there are varying levels of “thinness” to thin clients; it depends on the model and OS they are running as to what devices they will support locally attached. Assuming these are BOCAs, you could try reaching out to their support group to identify potential options (http://www.bocasystems.com).

Thanks,

David

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Paul Roberts
Sent: Friday, January 10, 2014 8:00 AM
To: David Frederick
Subject: [Tessitura Technical Forum] Thin Clients & ticket printers

I was wondering if there was anyone out there using Thin Clients as their box office terminals. If there is, I'm wondering how your ticket printers are set up to work with them.

I'm not a technical person, so please go easy with me if you have answers

l I know is that we can currently print tickets from a Thin Client when the printer is local to a networked PC but, if we take away the PC there is no obvious solution for plugging the printer directly into the Thin Client itself. Or is there?

Thanks in advance.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!