• Replies 7 replies
  • Subscribers 336 subscribers
  • Views 63 views
  • Users 0 members are here
Related

Printing tickets through a report

Graeme Ellis
$organization

Hello everyone,

We have a number of educational projects that are set up as performances in Tessitura.  We're looking for a way of being able to run a report that will effectively null print all the tickets for a performance and pull the NScan numbers through to a report so we can scan to track attendance.

Has anyone else done this?  What do I need to call to 'fool' Tessitura into thinking a ticket has been printed and provide me with the ticket / NScan number?

Thanks everyone for your help.

Grae

The Roundhouse

Parents
  • $organization

    Thanks Wayne,

     

    That’s really useful.  What I was really looking for, however, was a way of incorporating that into the report so it’s a single step process for the project leaders.  What we’d want the report procedure to do is ‘print’ all the tickets for a performance and then output all the NScan/ticket numbers to the report so we can print all the barcodes onto the register.

     

    It would be great to miss out the extra batch printing set if at all possible.

     

    Grae

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Wayne Evans
    Sent: 13 August 2013 11:00
    To: Graeme Ellis
    Subject: Re: [Tessitura Technical Forum] Printing tickets through a report

     

    Hi Graeme

    I think I know what you're after.  You want to print the tickets in Tessitura so they are marked as printed, but not actually put them on paper?  We don't use NScan, so I'm not sure where the reference number will come from, someone else will need to jump in here

    Couple of ways to mark as printed:

    1. Pause (in windows printers) the ticket printer.  Print to that printer then clear the queue

    2. Create a new printer with the Generic/Text Only driver which prints to port FILE:  

    I would go for option 1 as you don't need to set anything up.  Option 2 involves setup and will prompt you for each print job for a file location, but you will have your output in text format, which could potentially have your NSCAN ref number.

    Hope it helps halfway.

    Wayne

    --
    Graeme Ellis | Ticketing Data Manager | 020 7424 8479 | www.roundhouse.org.uk

    Each year the Roundhouse works with over 3,000 11-25s enabling them to realise their creative potential; and offers audiences of all ages new and extraordinary experiences in live music, circus, theatre and new media.


    Roundhouse Trust registered office: 100a Chalk Farm Road, London NW1 8EH. A company limited by guarantee. Registered in England and Wales. Company number 3572184. Charity number 1071487. This message is private and confidential. If you've received it in error, please notify us and remove it from your system.

    From: Graeme Ellis <bounce-graemeellis3413@tessituranetwork.com>
    Sent: 8/13/2013 4:21:44 AM

    Hello everyone,

    We have a number of educational projects that are set up as performances in Tessitura.  We're looking for a way of being able to run a report that will effectively null print all the tickets for a performance and pull the NScan numbers through to a report so we can scan to track attendance.

    Has anyone else done this?  What do I need to call to 'fool' Tessitura into thinking a ticket has been printed and provide me with the ticket / NScan number?

    Thanks everyone for your help.

    Grae

    The Roundhouse




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
    ________________________________________________________________________
    This e-mail has been scanned for all viruses by Star Internet


    ________________________________________________________________________
    This e-mail has been scanned for all viruses by Star Internet
    ________________________________________________________________________
Reply
  • $organization

    Thanks Wayne,

     

    That’s really useful.  What I was really looking for, however, was a way of incorporating that into the report so it’s a single step process for the project leaders.  What we’d want the report procedure to do is ‘print’ all the tickets for a performance and then output all the NScan/ticket numbers to the report so we can print all the barcodes onto the register.

     

    It would be great to miss out the extra batch printing set if at all possible.

     

    Grae

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Wayne Evans
    Sent: 13 August 2013 11:00
    To: Graeme Ellis
    Subject: Re: [Tessitura Technical Forum] Printing tickets through a report

     

    Hi Graeme

    I think I know what you're after.  You want to print the tickets in Tessitura so they are marked as printed, but not actually put them on paper?  We don't use NScan, so I'm not sure where the reference number will come from, someone else will need to jump in here

    Couple of ways to mark as printed:

    1. Pause (in windows printers) the ticket printer.  Print to that printer then clear the queue

    2. Create a new printer with the Generic/Text Only driver which prints to port FILE:  

    I would go for option 1 as you don't need to set anything up.  Option 2 involves setup and will prompt you for each print job for a file location, but you will have your output in text format, which could potentially have your NSCAN ref number.

    Hope it helps halfway.

    Wayne

    --
    Graeme Ellis | Ticketing Data Manager | 020 7424 8479 | www.roundhouse.org.uk

    Each year the Roundhouse works with over 3,000 11-25s enabling them to realise their creative potential; and offers audiences of all ages new and extraordinary experiences in live music, circus, theatre and new media.


    Roundhouse Trust registered office: 100a Chalk Farm Road, London NW1 8EH. A company limited by guarantee. Registered in England and Wales. Company number 3572184. Charity number 1071487. This message is private and confidential. If you've received it in error, please notify us and remove it from your system.

    From: Graeme Ellis <bounce-graemeellis3413@tessituranetwork.com>
    Sent: 8/13/2013 4:21:44 AM

    Hello everyone,

    We have a number of educational projects that are set up as performances in Tessitura.  We're looking for a way of being able to run a report that will effectively null print all the tickets for a performance and pull the NScan numbers through to a report so we can scan to track attendance.

    Has anyone else done this?  What do I need to call to 'fool' Tessitura into thinking a ticket has been printed and provide me with the ticket / NScan number?

    Thanks everyone for your help.

    Grae

    The Roundhouse




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
    ________________________________________________________________________
    This e-mail has been scanned for all viruses by Star Internet


    ________________________________________________________________________
    This e-mail has been scanned for all viruses by Star Internet
    ________________________________________________________________________
Children
No Data