Times New Roman font in pivot tables

Hi there,

Bit of a strange one! For some reason this week, all my figures/results in Analytics pivot tables are in a peculiar Times New Roman style font!

I've tried rebooting and also tried on different machines, still get the Times New Roman font. I'm using the web-based version of Analytics rather than accessing through Tessitura itself. 

See the attached image below. Any ideas gow to get back to the regular analytics font in pivot tables?!

Parents
  • Hi James,

    I just heard that this happened to at least one of our consortium users this week as well. Did you ever find a solution?

    She is also finding that if she changes the font style in a text widget to italics, it then also changes that to Times New Roman. It's certainly strange!

    Thanks!
    Christine

  • Hi Christine,

    It is indeed very odd! I worked out that I only got the strange font in pivot tables if I was using the Google Chrome web browser. If I use the Microsoft Edge browser then it is the usual analytics font. 

    However, there are others in my organisation using Chrome without the strange font issue!

    I did raise a ticket with tess so they are aware of the anomoly!

    Thanks

    James

Reply
  • Hi Christine,

    It is indeed very odd! I worked out that I only got the strange font in pivot tables if I was using the Google Chrome web browser. If I use the Microsoft Edge browser then it is the usual analytics font. 

    However, there are others in my organisation using Chrome without the strange font issue!

    I did raise a ticket with tess so they are aware of the anomoly!

    Thanks

    James

Children