Hello Friends!
My name is Autumn and I am the interim Box Office Manager as well as the Database Manager for Ensemble Theatre Company in Santa Barbara. Our box office works in a Consortium, meaning we have a lot of hands in the database, which means there is tons of work needed to keep our database and clean and organized as possible. I come from 10 years of Ticketing experience but am still learning about the deeper database cleanup procedures. With that being said, I would love to start a community group surrounding database upkeep – from best practices, various cleanup projects (for both ticketing and development), what’s worked well for organizations and what has not.
I’m looking to see if there is any one else out there like me that could really benefit in a group meeting such as this, as well to see if there is anyone is interested in co-leading this group with me! I am interested in hearing any and all thoughts!
Please feel free to email me at asanders@etcsb.org
Hi Autumn, I would be very interested in this. We are currently doing a "data cleanup" project with Tessitura and I'm very much learning that they act less as business consultants and more project workers. I can't tell them what I don't know so learning others' best practices for database management would help us get over the hump in our project. We are not a consortium but, as a university presenter, we act similar to one with our campus arts departments.