Hello Friends!
My name is Autumn and I am the interim Box Office Manager as well as the Database Manager for Ensemble Theatre Company in Santa Barbara. Our box office works in a Consortium, meaning we have a lot of hands in the database, which means there is tons of work needed to keep our database and clean and organized as possible. I come from 10 years of Ticketing experience but am still learning about the deeper database cleanup procedures. With that being said, I would love to start a community group surrounding database upkeep – from best practices, various cleanup projects (for both ticketing and development), what’s worked well for organizations and what has not.
I’m looking to see if there is any one else out there like me that could really benefit in a group meeting such as this, as well to see if there is anyone is interested in co-leading this group with me! I am interested in hearing any and all thoughts!
Please feel free to email me at asanders@etcsb.org
Great Idea Autumn!
Hi Autumn!This is a great topic, and honestly something that comes up more often than not in our Consortium Leadership Tessitura Community meetings. If you haven't attended one of our meetings yet, I'd love to have you join us; we typically schedule two meetings each month, though we haven't finalized our April schedule just yet.Thank you,Brian
Great topic. Data hygiene comes up a lot in Analytic Coffee and I'm conducting a long term data governance project over my way.
Be great to talk further and swap ideas. eg: We catagorise stakeholders at a granular level (Gov, Industry, Media and Marketing etc) in Attributes an I wrote a wrote a report that shows everyone with a particular attribute and key_value and all their relationships so it's easy to scan and manage once a month.
Autumn,
In addition to what you are proposing for the community here, I would hope there already exists a regular/semi-regular meeting among your own consortium members to discuss database integrity, cleanliness, standards, habits, etc... We have a monthly meeting, but even quarterly would be far better than nothing. Meetings like that can a little work to get off the ground, but in the end, they can often do a lot to expose things like simple miscommunications in standards, misunderstandings people have about the functionality, and so forth. If no such meeting exists, you might try that as another way to give you guys a leg up at getting good and consistent data.
John A. Moskal II
Hi Autumn, I would be very interested in this. We are currently doing a "data cleanup" project with Tessitura and I'm very much learning that they act less as business consultants and more project workers. I can't tell them what I don't know so learning others' best practices for database management would help us get over the hump in our project. We are not a consortium but, as a university presenter, we act similar to one with our campus arts departments.
A good thought, and definitely worth investing some time in as a meeting! I'd interested.
Hi Autumm! This is a great idea and something I would definitely be interested in joining.
I'd be in!
I would also be interested!
BestJess LevySan Francisco Opera
Hi Autumn,
I would definitely be interested in a group like this!
great idea!
This is a great idea, Autumn! I'd be very interested in these discussions.
Best regards,
Brian Columbus (he/him/his)
Director of Development Operations
Toronto Symphony Orchestra
500-145 Wellington St. W., Toronto, ON M5J 1H8
416.593.7769 X 394 • TSO.CA