Analytics not showing "Available" seat status

Hi everyone,

 

I’m not sure if this is a support issue or a user error on my part, but I’m trying to create a bar chart that shows purchased vs. available capacity for a community series where each night/venue has a different seating capacity.

 

Right now, I have this set up with a value of Unique Seat IDs with “break by” set to Seat Status. Only Reserved, Unpaid / Reserved, Paid / Ticketed seats are showing up, but not the numbers of unsold seats.

 

Am I doing something wrong, or is it possible that my organization’s Tessitura set-up is somehow flawed at the event build level?