Analytics Cube for Donated Seats

Hello All,

I'm trying to set up a cube which looks at value of tickets which were donated using the "Donate Seat for Resale" functionality and can't seem to find this option in Analytics. Does anyone have a solution for this?

Thanks,
Maurice

Parents
  • Hi Maurice,

    In the Seats and Tickets cube, you can filter on SLI Status for Return in Benevolent Mode...

    However, from a Finance cube perspective, the first donation of a seat doesn't impact the money, so it doesn't show up as an identifiable moment in time. Any subsequent purchase/resale, change, or refund of that performance seat after its donation, takes place in a Benevolent transaction type. A Benevolent Purchase is any subsequent resale of that donated seat. A Benevolent Refund is strictly a refund of a Benevolent Purchase.

     Chris Wallingford
    Product Owner
    Tessitura Network
    Office +1 888.643.5778 ext 553
    chris.wallingford@tessituranetwork.com
Reply
  • Hi Maurice,

    In the Seats and Tickets cube, you can filter on SLI Status for Return in Benevolent Mode...

    However, from a Finance cube perspective, the first donation of a seat doesn't impact the money, so it doesn't show up as an identifiable moment in time. Any subsequent purchase/resale, change, or refund of that performance seat after its donation, takes place in a Benevolent transaction type. A Benevolent Purchase is any subsequent resale of that donated seat. A Benevolent Refund is strictly a refund of a Benevolent Purchase.

     Chris Wallingford
    Product Owner
    Tessitura Network
    Office +1 888.643.5778 ext 553
    chris.wallingford@tessituranetwork.com
Children
No Data