Hello All,
I'm trying to set up a cube which looks at value of tickets which were donated using the "Donate Seat for Resale" functionality and can't seem to find this option in Analytics. Does anyone have a solution for this?
Thanks,Maurice
In Finance Cube- Transaction Type - Benevolent Refund
check out the Cancellation Impact Tracking Dashboard this is included along with lots of other things!
www.tessituranetwork.com/.../Shared-Dashboards
Hi Maurice,
In the Seats and Tickets cube, you can filter on SLI Status for Return in Benevolent Mode...
However, from a Finance cube perspective, the first donation of a seat doesn't impact the money, so it doesn't show up as an identifiable moment in time. Any subsequent purchase/resale, change, or refund of that performance seat after its donation, takes place in a Benevolent transaction type. A Benevolent Purchase is any subsequent resale of that donated seat. A Benevolent Refund is strictly a refund of a Benevolent Purchase.