Hi Everyone,
I have created a report for our Harry Potter production. I am attempting to schedule the report to send to Harry Potter so I can keep them updated with numbers. Ideally I would like this to be automated since they want this report every day. When I go to share the report and enter the recipients email analytics says "there are no users or groups matching your criteria."
Can analytics only send reports to users of Tessitura? Here is a screenshot of what I am struggling with. Any help is appreciated.
You can send dashboards to people outside your Tessitura users, but I think only Analytics admins can send them. One of our users wanted to send a dash to one of our partners, but she wasn't able to do it so she sent the dashboard to me and I was able to add the partner email and send it to them.
interesting - I have always gone the account in security route much like Tessitura on the Go only users... but I can't add an email to the share.
As RAMP users we do not have full administrative rights over our Tessitura Analytics. So, I'm not sure that that your suggested approach will work for us.
Mary - a problem I've run into with this is that the account with the email attached has to have logged in to Tessitura at least once after the email is added. Otherwise the email won't show up in the share options.