Hi Everyone,
I have created a report for our Harry Potter production. I am attempting to schedule the report to send to Harry Potter so I can keep them updated with numbers. Ideally I would like this to be automated since they want this report every day. When I go to share the report and enter the recipients email analytics says "there are no users or groups matching your criteria."
Can analytics only send reports to users of Tessitura? Here is a screenshot of what I am struggling with. Any help is appreciated.
That is a super-interesting point. I'm wondering if one just has to add an account in tessitura security for the third party to your database. So that you can enter the email address.
cc: Chris Wallingford this is an interesting use case for Tessitura Analytics. With regular Tessitura reports, we can send the report to anyone. With Tessitura Analytics I think one has to have a Tessitura Login to receive the emails. Other than creating a Tessitura Account, is there a way to make this third party scenario work?
Hi Tom,
No. The dashboards that are sent from Tessitura Analytics are generated in the security context of the user receiving the report. If the don't have a user account in Tessitura that's been sync'ed to Analytics, then when the dashboard schedule runs, they will either not receive it or will receive a blank report due to their not having any control group access (even to the default control group) to the Analytics data.
Melissa and Kelly make good suggestions.
Chris