I have a staff member in Marketing who has identical access & Security Rights as other staff members, but her Analytics is grayed out. I am trying to trouble-shoot the problem. The only thing that is different, that sticks in my head, is that she is using a Mac. I know that Analytics is web-based.
Is this a thing? Any advice or things to check??
Has she tried logging in on a pc or using Tess on the Go?