Hi there!
We are trying to build a widget looking at sales against certain List manager lists, however I can't seem to filter down to my specific list numbers created yesterday. Does anyone have a suggestion on how to make this work? Currently I get the list criteria option, however it displays a huge number of List numbers with no option to see my new list.
Thanks in advance for any advice you can offer on this!
Cheers,
Tanya
Hey Tanya,
Lists are kooky as far as filtering as are constituencies. Take a look at my churn board that filters on lists
You'll see a massive lot of lines there. I believe that they are each representative of a single constituent and that string is a concatenation of all the lists that they appear in. What you are doing is searching everyone's "list string" in case it contains the list you want.
In the example below the 1st person is in list 1106, 1527, 1611 etc
Does that help?
If you are worried and want to test the results do a Jump to dash for constituent ids from your data set and in List manager do a spot check on your list to make sure these are definitely the droids you are looking for.
Give me a call if you want me to go through it
H
You can read another forum post on this here https://community.tessituranetwork.com/tessitura_software_forums/f/tessitura_shared_reports-9/22317/need-analytics-help-filtering-by-a-single-list
Thanks so much Heath! I'll have a go and I might take you up on that call if still struggling!
02 9258 4802 or 0414 310 104
Also keep in mind that Analytics data isn't live. There is a data load every evening (although I think it can vary from institution to institution as to when it runs). If you created the list today, you won't be able to see it until after tonight's data load.
Hi there,
Thank you for this insight, it helped me to filter my Analytics report by List. However I noticed that my lists built before April '19 cannot be found in Analytics. They all have the "analytics" button selected (selected back when I was using T-Stats before Analytics), but so did the lists built after April '19 which loaded properly. Yesterday I went through each list that wasn't loading and unselected the "analytics" button, saved, then re-selected "analytics" and saved again. Waited until today to see if the lists would load, but no. Apologies if this question has been answered elsewhere, but I searched and could not find. Do you have any suggestions or insight?
Appreciate it,
Ilana
there's a setting in T_Defaults - Lists Generated Months Back. I believe the default is 6 months. You could check there first to see what yours is set at.
Thank you, Nancy, that's exactly the issue :-)