Scheduled Reporting Errors

Good Morning,

After the update to version 15.1 there are some daily scheduled reports that will not send out at all. The reports we are trying to use are the Attendance by performance records and the Performance Sales Analysis records. Both are checked as "Public" and set for early morning run times. Has anyone encountered this problem where the reports don't generate?

Thank you in advance.

Parents
  • Former Member
    Former Member $organization

    I have heard this happens if the report was originally scheduled by a user who is now inactive. You can change the owner of the scheduled report to a current user using the new interface in 15.1, though.

    We upgrade on Monday (yay!), so I can't confirm yet, but I that might be the problem! 

Reply
  • Former Member
    Former Member $organization

    I have heard this happens if the report was originally scheduled by a user who is now inactive. You can change the owner of the scheduled report to a current user using the new interface in 15.1, though.

    We upgrade on Monday (yay!), so I can't confirm yet, but I that might be the problem! 

Children