Hello-
I am trying to put together a little "how to" training manual for the ticket office staff about the changes they will see in Version 11. I was wondering if anyone out there has already composed something like this and would be willing to share it?
Something like "In Version 10 it worked this way", "In Version 11 it works this way" OR just the basics of entering a household record vs an indivudal record; things to look out for and update in records in V.11; definitions of new terminology
Thanks,
Jessica Kalinski
McCarter Theatre Center
From: "Jessica Kalinski" <bounce-jessicakalinski7960@tessituranetwork.com>To: bvarro@smm.orgSent: Thursday, July 12, 2012 5:00:40 PMSubject: [Tessitura Next Generation Forum] V. 11 Staff Training Manual?Hello- I am trying to put together a little "how to" training manual for the ticket office staff about the changes they will see in Version 11. I was wondering if anyone out there has already composed something like this and would be willing to share it? Something like "In Version 10 it worked this way", "In Version 11 it works this way" OR just the basics of entering a household record vs an indivudal record; things to look out for and update in records in V.11; definitions of new terminology Thanks, Jessica Kalinski McCarter Theatre CenterYou were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!
Jessica,
Something that might be worth looking into is creating some training videos , mainly screen recordings of procedures.
Jon