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V. 11 Staff Training Manual?

Jessica Bonanno
$organization

Hello-

I am trying to put together a little "how to" training manual for the ticket office staff about the changes they will see in Version 11.  I was wondering if anyone out there has already composed something like this and would be willing to share it?

Something like "In Version 10 it worked this way", "In Version 11 it works this way" OR just the basics of entering a household record vs an indivudal record; things to look out for and update in records in V.11; definitions of new terminology

Thanks,

Jessica Kalinski

McCarter Theatre Center

  • $organization

    Hi Jessica,

     

    The What’s New in v11 document might be what you want, or at least be a good start for creating what you want.  You can find it here:

    http://www.tessituranetwork.com/~/media/Documentation/v11/WhatsNewinv11.ashx

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Jessica Kalinski
    Sent: Thursday, July 12, 2012 6:04 PM
    To: Kevin Sheehan
    Subject: [Tessitura Next Generation Forum] V. 11 Staff Training Manual?

     

    Hello-

    I am trying to put together a little "how to" training manual for the ticket office staff about the changes they will see in Version 11.  I was wondering if anyone out there has already composed something like this and would be willing to share it?

    Something like "In Version 10 it worked this way", "In Version 11 it works this way" OR just the basics of entering a household record vs an indivudal record; things to look out for and update in records in V.11; definitions of new terminology

    Thanks,

    Jessica Kalinski

    McCarter Theatre Center




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  • $organization
    Hi Jessica,

    I've uploaded two of my training files onto my profile on the Tessitura site.  One is called "V11 Cheat Sheet" - I made it during last year's conference when I was trying to keep track of stars, primary affiliation types, inheritance, etc.  The other is "Searching and Name Changes in V11."  It was written for a staffer of mine who does best with very specific, detailed directions.  So it doesn't compare V10 to V11, but it does set out the steps necessary to search or change names if you have a lot of Name 2s in your database, as we do. 

    I have found even within our organization that, unsurprisingly, different people need different kinds of documentation and training materials.  So please feel free to edit these to your heart's content to work for your group.  Hope they are useful!

    Beth

    * * *
    Move smartly, me hearties - the pirates have landed! In the Real Pirates exhibition, discover the true story of the Whydah, from her historic transformation from slave ship to pirate ship to her final resting place on the ocean floor. See cannons, swords and real treasure, learn what happened “below decks,” meet members of the Whydah’s crew, explore underwater archaeology, and more. Learn more and buy tickets at smm.org/pirates.


    Elizabeth A Varro
    Membership Manager
    Science Museum of Minnesota
    (651) 265-9829
    From: "Jessica Kalinski" <bounce-jessicakalinski7960@tessituranetwork.com>
    To: bvarro@smm.org
    Sent: Thursday, July 12, 2012 5:00:40 PM
    Subject: [Tessitura Next Generation Forum] V. 11 Staff Training Manual?

    Hello-

    I am trying to put together a little "how to" training manual for the ticket office staff about the changes they will see in Version 11.  I was wondering if anyone out there has already composed something like this and would be willing to share it?

    Something like "In Version 10 it worked this way", "In Version 11 it works this way" OR just the basics of entering a household record vs an indivudal record; things to look out for and update in records in V.11; definitions of new terminology

    Thanks,

    Jessica Kalinski

    McCarter Theatre Center




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

  • $organization in reply to Beth Varro

    Jessica,

    Something that might be worth looking into is creating some training videos , mainly screen recordings of procedures. 

    Jon

  • $organization

    Jessica,

     

    A quick way to do a screen recording is to use Jing from TechSmith.  The software is free.  You will need a microphone on your computer.  You are limited to 5 minutes with this software.  However, you can make a bunch of short recordings.

     

    --Tom

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Jon Ballinger
    Sent: Friday, July 13, 2012 11:58 AM
    To: Thomas Brown
    Subject: Re: [Tessitura Next Generation Forum] V. 11 Staff Training Manual?

     

    Jessica,

    Something that might be worth looking into is creating some training videos , mainly screen recordings of procedures. 

    Jon

    From: Beth Varro <bounce-elizabethvarro6946@tessituranetwork.com>
    Sent: 7/13/2012 10:41:17 AM

    Hi Jessica,

    I've uploaded two of my training files onto my profile on the Tessitura site.  One is called "V11 Cheat Sheet" - I made it during last year's conference when I was trying to keep track of stars, primary affiliation types, inheritance, etc.  The other is "Searching and Name Changes in V11."  It was written for a staffer of mine who does best with very specific, detailed directions.  So it doesn't compare V10 to V11, but it does set out the steps necessary to search or change names if you have a lot of Name 2s in your database, as we do. 

    I have found even within our organization that, unsurprisingly, different people need different kinds of documentation and training materials.  So please feel free to edit these to your heart's content to work for your group.  Hope they are useful!

    Beth

    * * *
    Move smartly, me hearties - the pirates have landed! In the Real Pirates exhibition, discover the true story of the Whydah, from her historic transformation from slave ship to pirate ship to her final resting place on the ocean floor. See cannons, swords and real treasure, learn what happened “below decks,” meet members of the Whydah’s crew, explore underwater archaeology, and more. Learn more and buy tickets at smm.org/pirates.


    Elizabeth A Varro
    Membership Manager
    Science Museum of Minnesota
    (651) 265-9829

    From: "Jessica Kalinski" <bounce-jessicakalinski7960@tessituranetwork.com>
    To: bvarro@smm.org
    Sent: Thursday, July 12, 2012 5:00:40 PM
    Subject: [Tessitura Next Generation Forum] V. 11 Staff Training Manual?

    Hello-

    I am trying to put together a little "how to" training manual for the ticket office staff about the changes they will see in Version 11.  I was wondering if anyone out there has already composed something like this and would be willing to share it?

    Something like "In Version 10 it worked this way", "In Version 11 it works this way" OR just the basics of entering a household record vs an indivudal record; things to look out for and update in records in V.11; definitions of new terminology

    Thanks,

    Jessica Kalinski

    McCarter Theatre Center




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

     




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!