Clarification re: Instance Name & TIM

We are carefully working through our first traversal of the v11 Upgrade, and upon my first encounter with TIM, I am wishing for a little clarification: on the Database Information screen, "Database Instance Name" field, the upgrade doc indicates item 7 of the preparation worksheet should be entered. However, item 7 of the worksheet is "SQL Server and Instance Name". not just the instance. Also, the screenshot in the upgrade doc shows what looks like a server name to me.

So, in our case, item 7 on our worksheet lists "ACTTRAIN/impresario" for server name + instance. Does TIM want:

ACTTRAIN

or

impresario

or

ACTTRAIN/impresario

?

Thanks.

  • Apparently, TIM wants the Server name. TIM and the upgrade doc could be a little clearer here.

  • Former Member
    Former Member $organization

    TIM needs the full instance name here.  So if you are using the default instance it will look like just the server name.  If you have a named instance it would typically be <server>\<instance>.

     

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Chris Jensen
    Sent: Friday, February 24, 2012 12:51 PM
    To: Ron Wilson
    Subject: Re: [Tessitura Next Generation Forum] Clarification re: Instance Name & TIM

     

    Apparently, TIM wants the Server name. TIM and the upgrade doc could be a little clearer here.

    From: Chris Jensen <bounce-chrisjensen8841@tessituranetwork.com>
    Sent: 2/24/2012 11:30:49 AM

    We are carefully working through our first traversal of the v11 Upgrade, and upon my first encounter with TIM, I am wishing for a little clarification: on the Database Information screen, "Database Instance Name" field, the upgrade doc indicates item 7 of the preparation worksheet should be entered. However, item 7 of the worksheet is "SQL Server and Instance Name". not just the instance. Also, the screenshot in the upgrade doc shows what looks like a server name to me.

    So, in our case, item 7 on our worksheet lists "ACTTRAIN/impresario" for server name + instance. Does TIM want:

    ACTTRAIN

    or

    impresario

    or

    ACTTRAIN/impresario

    ?

    Thanks.




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  • Thanks, Ron. Since our database retains the default “impresario” name, that explains why the server name alone seems to be acceptable to TIM in this field.

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Ron Wilson
    Sent: Monday, February 27, 2012 11:51 AM
    To: Jensen, Chris
    Subject: RE: [Tessitura Next Generation Forum] Clarification re: Instance Name & TIM

     

    TIM needs the full instance name here.  So if you are using the default instance it will look like just the server name.  If you have a named instance it would typically be <server>\<instance>.

     

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Chris Jensen
    Sent: Friday, February 24, 2012 12:51 PM
    To: Ron Wilson
    Subject: Re: [Tessitura Next Generation Forum] Clarification re: Instance Name & TIM

     

    Apparently, TIM wants the Server name. TIM and the upgrade doc could be a little clearer here.

    From: Chris Jensen <bounce-chrisjensen8841@tessituranetwork.com>
    Sent: 2/24/2012 11:30:49 AM

    We are carefully working through our first traversal of the v11 Upgrade, and upon my first encounter with TIM, I am wishing for a little clarification: on the Database Information screen, "Database Instance Name" field, the upgrade doc indicates item 7 of the preparation worksheet should be entered. However, item 7 of the worksheet is "SQL Server and Instance Name". not just the instance. Also, the screenshot in the upgrade doc shows what looks like a server name to me.

    So, in our case, item 7 on our worksheet lists "ACTTRAIN/impresario" for server name + instance. Does TIM want:

    ACTTRAIN

    or

    impresario

    or

    ACTTRAIN/impresario

    ?

    Thanks.




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!


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    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!