InfoMaker 12.5

According to the Preparing for Version 11 page (http://www.tessituranetwork.com/network/Products/New%20Technology%20Initiative/v11%20Prep.aspx), InfoMaker 12.1 is required. However, 12.5 appears to be the most recent release according to Sybase. Will InfoMaker 12.5 also work? We would prefer to deploy the most up-to-date version, but didn't want to do so if it wasn't supported or there was some known incompatibility.

Thanks,
David 

  • We typically wait a period of time before adopting the latest  version of PowerBuilder, which our main client application is built, to ensure stability in the platform.  Since 12.5 was just released, we decided it was not worth the risk of upgrading with all of the other moving pieces in the Tessitura v11 upgrade.

    The version of Infomaker used for custom reports/screens must be compiled in the same version of PowerBuilder used in the client.  Out current working version of Powerbuilder and Infomaker is v12.1.

    Infomaker 12.5 will not work (or be supported) with Tessitura v11.

    Best,

    Ryan Creps

  • That makes sense to me, Ryan. We will plan on 12.1. Thank you!

    David

  • Do we have any idea for how long we can continue to purchase 12.1?

     

    --Tom

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of David Frederick
    Sent: Thursday, October 27, 2011 2:27 PM
    To: Thomas Brown
    Subject: Re: [Tessitura Next Generation Forum] InfoMaker 12.5

     

    That makes sense to me, Ryan. We will plan on 12.1. Thank you!

    David

    From: Ryan Creps <bounce-ryancreps9649@tessituranetwork.com>
    Sent: 10/27/2011 12:50:20 PM

    We typically wait a period of time before adopting the latest  version of PowerBuilder, which our main client application is built, to ensure stability in the platform.  Since 12.5 was just released, we decided it was not worth the risk of upgrading with all of the other moving pieces in the Tessitura v11 upgrade.

    The version of Infomaker used for custom reports/screens must be compiled in the same version of PowerBuilder used in the client.  Out current working version of Powerbuilder and Infomaker is v12.1.

    Infomaker 12.5 will not work (or be supported) with Tessitura v11.

    Best,

    Ryan Creps




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  • Our rep from Programmers Paradise (a Tessitura preferred provider) has said at least six months.

    More information can be found here concerning their preferred pricing for Network Licensees:

    http://www.tessituranetwork.com/en/network/Products/New%20Technology%20Initiative/~/media/Files/Products/Next%20Gen/InfoMaker_v12_Pricing.ashx

     

     

    +Ryan Creps

    +Tessitura Network

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Tom Brown
    Sent: Thursday, October 27, 2011 2:37 PM
    To: Ryan Creps
    Subject: RE: [Tessitura Next Generation Forum] InfoMaker 12.5

     

    Do we have any idea for how long we can continue to purchase 12.1?

     

    --Tom

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of David Frederick
    Sent: Thursday, October 27, 2011 2:27 PM
    To: Thomas Brown
    Subject: Re: [Tessitura Next Generation Forum] InfoMaker 12.5

     

    That makes sense to me, Ryan. We will plan on 12.1. Thank you!

    David

    From: Ryan Creps <bounce-ryancreps9649@tessituranetwork.com>
    Sent: 10/27/2011 12:50:20 PM

    We typically wait a period of time before adopting the latest  version of PowerBuilder, which our main client application is built, to ensure stability in the platform.  Since 12.5 was just released, we decided it was not worth the risk of upgrading with all of the other moving pieces in the Tessitura v11 upgrade.

    The version of Infomaker used for custom reports/screens must be compiled in the same version of PowerBuilder used in the client.  Out current working version of Powerbuilder and Infomaker is v12.1.

    Infomaker 12.5 will not work (or be supported) with Tessitura v11.

    Best,

    Ryan Creps




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  • One more question to add to the Infomaker discussion-  Does 12.1 work with Tessitura version 10?  As in, can we upgrade Infomaker before we upgrade Tessitura?

    Thanks,

    Boann

  • No, Tessitura v10 (Patches 10.0.01 and 10.1 as well) are all compiled using PowerBuilder 10.5, which requires Infomaker 10.5.

     

    +Ryan Creps

    +Tessitura Network

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Boann Petersen
    Sent: Tuesday, November 01, 2011 1:34 PM
    To: Ryan Creps
    Subject: RE: [Tessitura Next Generation Forum] InfoMaker 12.5

     

    One more question to add to the Infomaker discussion-  Does 12.1 work with Tessitura version 10?  As in, can we upgrade Infomaker before we upgrade Tessitura?

    Thanks,

    Boann

    From: Ryan Creps <bounce-ryancreps9649@tessituranetwork.com>
    Sent: 10/28/2011 8:55:56 AM

    Our rep from Programmers Paradise (a Tessitura preferred provider) has said at least six months.

    More information can be found here concerning their preferred pricing for Network Licensees:

    http://www.tessituranetwork.com/en/network/Products/New%20Technology%20Initiative/~/media/Files/Products/Next%20Gen/InfoMaker_v12_Pricing.ashx

     

     

    +Ryan Creps

    +Tessitura Network

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Tom Brown
    Sent: Thursday, October 27, 2011 2:37 PM
    To: Ryan Creps
    Subject: RE: [Tessitura Next Generation Forum] InfoMaker 12.5

     

    Do we have any idea for how long we can continue to purchase 12.1?

     

    --Tom

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of David Frederick
    Sent: Thursday, October 27, 2011 2:27 PM
    To: Thomas Brown
    Subject: Re: [Tessitura Next Generation Forum] InfoMaker 12.5

     

    That makes sense to me, Ryan. We will plan on 12.1. Thank you!

    David

    From: Ryan Creps <bounce-ryancreps9649@tessituranetwork.com>
    Sent: 10/27/2011 12:50:20 PM

    We typically wait a period of time before adopting the latest  version of PowerBuilder, which our main client application is built, to ensure stability in the platform.  Since 12.5 was just released, we decided it was not worth the risk of upgrading with all of the other moving pieces in the Tessitura v11 upgrade.

    The version of Infomaker used for custom reports/screens must be compiled in the same version of PowerBuilder used in the client.  Out current working version of Powerbuilder and Infomaker is v12.1.

    Infomaker 12.5 will not work (or be supported) with Tessitura v11.

    Best,

    Ryan Creps




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  • Hi Ryan, I can see many discussions on InfoMaker v12.1 but when we got our latest InfoMaker from Sybase they supplied us with only v12 and 12.5. We don't see any v12.1. So we are wondering is it ok if we just upgrade to v12 for NextGen or there is actually an intermediate version 12.1 which we are missing and we should ask Sybase about it?

    Thanks for any help.

    Mo

     

  • Hi Mo,

    I ran into the same thing and contacted Sybase about this. Here is the reply I received, which helped me find InfoMaker 12.1. It appears it is a maintenance release for 12.0 rather than a full release. 

     

    Infomaker 12.1 is located on http://downloads.sybase.com 
    After logging in select Infomaker from the product list.  Then change the display criteria to "in all months".   
    You will see InfoMaker - 12.1 Maintenance about halfway down the list.

     

    I hope this helps!

    Thanks,
    David 



    [edited by: David Frederick at 1:58 PM (GMT -6) on 12 Dec 2011]
  • Hey Mo -

    There's a patch you should be able to download from the Sybase site under the Support section - EBF/Maintenance. That should take you up to 12.1. Here's a link from Sybase help.

    http://infocenter.sybase.com/help/index.jsp?topic=/com.sybase.infocenter.dc33824.1210/doc/html/den1283193749493.html

    HTH,

    Heather

  • Thanks David. We will check this out, hope it will work with the license key we got with our purchase.

     

    Best,

     

    Mo

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of David Frederick
    Sent: Monday, December 12, 2011 3:02 PM
    To: Mohiuddin Faruqe
    Subject: Re: [Tessitura Next Generation Forum] InfoMaker 12.5

     

    Hi Mo,

    I ran into the same thing and contacted Sybase about this. Here is the reply I received, which helped me find InfoMaker 12.1. It appears it is a maintenance release for 12.0 rather than a full release. 

    Infomaker 12.1 is located on http://downloads.sybase.com 

    After logging in select Infomaker from the product list.  Then change the display criteria to "in all months".   

    You will see InfoMaker - 12.1 Maintenance about halfway down the list.

    I hope this helps!

    Thanks,
    David 

    From: Mohiuddin Faruqe <bounce-mohiuddinfaruqe8297@tessituranetwork.com>
    Sent: 12/12/2011 1:43:34 PM

    Hi Ryan, I can see many discussions on InfoMaker v12.1 but when we got our latest InfoMaker from Sybase they supplied us with only v12 and 12.5. We don't see any v12.1. So we are wondering is it ok if we just upgrade to v12 for NextGen or there is actually an intermediate version 12.1 which we are missing and we should ask Sybase about it?

    Thanks for any help.

    Mo

     




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  • Thanks Heather. It makes sense. We will try this too.

     

    Best,

     

    Mo

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Heather Kraft
    Sent: Monday, December 12, 2011 3:02 PM
    To: Mohiuddin Faruqe
    Subject: Re: [Tessitura Next Generation Forum] InfoMaker 12.5

     

    Hey Mo -

    There's a patch you should be able to download from the Sybase site under the Support section - EBF/Maintenance. That should take you up to 12.1. Here's a link from Sybase help.

    http://infocenter.sybase.com/help/index.jsp?topic=/com.sybase.infocenter.dc33824.1210/doc/html/den1283193749493.html

    HTH,

    Heather

    From: Mohiuddin Faruqe <bounce-mohiuddinfaruqe8297@tessituranetwork.com>
    Sent: 12/12/2011 1:43:34 PM

    Hi Ryan, I can see many discussions on InfoMaker v12.1 but when we got our latest InfoMaker from Sybase they supplied us with only v12 and 12.5. We don't see any v12.1. So we are wondering is it ok if we just upgrade to v12 for NextGen or there is actually an intermediate version 12.1 which we are missing and we should ask Sybase about it?

    Thanks for any help.

    Mo

     




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  • Good point to clarify in documentation.  PowerBuilder and Infomaker new releases have always been historically on the whole and half version increment (12.0, 12.5, e.g).  Maintenance releases are always in between.

     

    And then they throw you for a loop…the next version after 12.5 will be v15!  Why?  13, 14 are seen as bad luck.

     

    +Ryan Creps

    +Tessitura Network

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Mohiuddin Faruqe
    Sent: Monday, December 12, 2011 3:17 PM
    To: Ryan Creps
    Subject: RE: [Tessitura Next Generation Forum] InfoMaker 12.5

     

    Thanks Heather. It makes sense. We will try this too.

     

    Best,

     

    Mo

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Heather Kraft
    Sent: Monday, December 12, 2011 3:02 PM
    To: Mohiuddin Faruqe
    Subject: Re: [Tessitura Next Generation Forum] InfoMaker 12.5

     

    Hey Mo -

    There's a patch you should be able to download from the Sybase site under the Support section - EBF/Maintenance. That should take you up to 12.1. Here's a link from Sybase help.

    http://infocenter.sybase.com/help/index.jsp?topic=/com.sybase.infocenter.dc33824.1210/doc/html/den1283193749493.html

    HTH,

    Heather

    From: Mohiuddin Faruqe <bounce-mohiuddinfaruqe8297@tessituranetwork.com>
    Sent: 12/12/2011 1:43:34 PM

    Hi Ryan, I can see many discussions on InfoMaker v12.1 but when we got our latest InfoMaker from Sybase they supplied us with only v12 and 12.5. We don't see any v12.1. So we are wondering is it ok if we just upgrade to v12 for NextGen or there is actually an intermediate version 12.1 which we are missing and we should ask Sybase about it?

    Thanks for any help.

    Mo

     




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  • Thanks Ryan for the clarification. Anyway, getting the license key is another story – Primary or Alternative >> Served or Un-Served >> Quantity >> If Un-Served give Node Host ID and Host Name, if Served give Server Host ID, Host Name and Port Number. Why it has to be so difficult? I don’t remember going through this process during the previous upgrade (v10.5). Does anybody have any clue? Thanks!

     

    Mo

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Ryan Creps
    Sent: Tuesday, December 13, 2011 11:27 AM
    To: Mohiuddin Faruqe
    Subject: RE: [Tessitura Next Generation Forum] InfoMaker 12.5

     

    Good point to clarify in documentation.  PowerBuilder and Infomaker new releases have always been historically on the whole and half version increment (12.0, 12.5, e.g).  Maintenance releases are always in between.

     

    And then they throw you for a loop…the next version after 12.5 will be v15!  Why?  13, 14 are seen as bad luck.

     

    +Ryan Creps

    +Tessitura Network

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Mohiuddin Faruqe
    Sent: Monday, December 12, 2011 3:17 PM
    To: Ryan Creps
    Subject: RE: [Tessitura Next Generation Forum] InfoMaker 12.5

     

    Thanks Heather. It makes sense. We will try this too.

     

    Best,

     

    Mo

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Heather Kraft
    Sent: Monday, December 12, 2011 3:02 PM
    To: Mohiuddin Faruqe
    Subject: Re: [Tessitura Next Generation Forum] InfoMaker 12.5

     

    Hey Mo -

    There's a patch you should be able to download from the Sybase site under the Support section - EBF/Maintenance. That should take you up to 12.1. Here's a link from Sybase help.

    http://infocenter.sybase.com/help/index.jsp?topic=/com.sybase.infocenter.dc33824.1210/doc/html/den1283193749493.html

    HTH,

    Heather

    From: Mohiuddin Faruqe <bounce-mohiuddinfaruqe8297@tessituranetwork.com>
    Sent: 12/12/2011 1:43:34 PM

    Hi Ryan, I can see many discussions on InfoMaker v12.1 but when we got our latest InfoMaker from Sybase they supplied us with only v12 and 12.5. We don't see any v12.1. So we are wondering is it ok if we just upgrade to v12 for NextGen or there is actually an intermediate version 12.1 which we are missing and we should ask Sybase about it?

    Thanks for any help.

    Mo

     




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  • Former Member
    Former Member $organization in reply to Mohiuddin (Mo) Faruqe

    Yes, as you've noticed, Sybase has changed their software licensing technology since version 10.5. To clarify, this means there are two methods you can use to run Sybase a workstation:

    1. Unserved or Stand-alone: this requires the generation of a file specific to the machine on which you wish to run Infomaker. This consumes one license permanently for each machine. You generate this file using the Sybase website by providing the information you listed, which Infomaker then imports. Under this model, Sybase allows one "alternative use" license per user, to be used on a second machine (such as the user's laptop), as long as the two copies of Infomaker are never used concurrently. Generating these files is done on the Sybase product distribution website. Under this model, InfoMaker will only run on machines licensed with a license file matching the machine name and host id.

    2. Served: this requires the installation of a licensing service on a machine accessible to all workstations running Infomaker. The installer for this service is found on the Infomaker media in the Support folder, named "Standalone SySAM Installer". This allows licenses to be shared among different machines, and limits concurrent usage to the number of licenses purchased.  At sites where there are potentially more InfoMaker users than licenses purchased, this is the most flexible model.

    Further information about the new licensing can be found at:

    http://infocenter.sybase.com/help/index.jsp?topic=/com.sybase.sybooks.help.im.12.0/title.htm

    http://infocenter.sybase.com/help/index.jsp?topic=/com.sybase.dc00530_0200/html/sysamug/title.htm

    3. Regarding the required patch version: there are several 12.1 patches available. The correct EBF is build 6950, and can be downloaded from the EBFs Maintenance page on Sybase's website (click on InfoMaker, then EBF 19549: 12.1 (6950)):

    http://downloads.sybase.com/swd/base.do?client=support

    For compatibility with Tessitura version 11, you must run this EBF version.