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Seatmap help

Maurice Nounou
$organization

Hi,

We recently got new computers, updating from XP to 7. For some reason the seat map view for us now doesn't show the separate seats like it used to. I thought there was an option in Tools > Preferences but I can't seem to find it. The seat map now looks like a giant blob of one mega seat. How do I get my borders back?

Thanks,

Maurice

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  • $organization

    Maurice, in the Display Options in Control Panel, try turning off the ClearType text option.  That’s resolved the issue for other users that have reported this problem of the seat maps not showing the vertical lines between the seats.  Incidentally, the lines not being there does not impact being able to assign seats as you normally would.

     

    Gregg Stickney

    Application Support Specialist

    Tessitura Network

    www.tessituranetwork.com

    gstickney@tessituranetwork.com

    Office  +1 888-643-5778 x318

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Maurice Nounou
    Sent: Tuesday, August 30, 2011 3:03 PM
    To: Gregg Stickney
    Subject: [Tessitura Next Generation Forum] Seatmap help

     

    Hi,

    We recently got new computers, updating from XP to 7. For some reason the seat map view for us now doesn't show the separate seats like it used to. I thought there was an option in Tools > Preferences but I can't seem to find it. The seat map now looks like a giant blob of one mega seat. How do I get my borders back?

    Thanks,

    Maurice




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

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  • $organization

    Maurice, in the Display Options in Control Panel, try turning off the ClearType text option.  That’s resolved the issue for other users that have reported this problem of the seat maps not showing the vertical lines between the seats.  Incidentally, the lines not being there does not impact being able to assign seats as you normally would.

     

    Gregg Stickney

    Application Support Specialist

    Tessitura Network

    www.tessituranetwork.com

    gstickney@tessituranetwork.com

    Office  +1 888-643-5778 x318

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Maurice Nounou
    Sent: Tuesday, August 30, 2011 3:03 PM
    To: Gregg Stickney
    Subject: [Tessitura Next Generation Forum] Seatmap help

     

    Hi,

    We recently got new computers, updating from XP to 7. For some reason the seat map view for us now doesn't show the separate seats like it used to. I thought there was an option in Tools > Preferences but I can't seem to find it. The seat map now looks like a giant blob of one mega seat. How do I get my borders back?

    Thanks,

    Maurice




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

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