• Replies 11 replies
  • Subscribers 360 subscribers
  • Views 118 views
  • Users 0 members are here
Related

Facebook Connect

Former Member
Former Member $organization

Are there any plans to add social media log in functionality such as Facebook Connect?

  • $organization

    Hi Gloria,

    Thanks for asking! 

    The ability to interact with outside social media is one of the many benefits of the new Tessitura services layer, that will allow a much easier extension of Tessitura to the outside world.  We have looked at use cases for Facebook Connect, Twitter and other popular options, and plan to spend some more time investigating how you might use the services layer to accomplish this sort of interoperability. 

    Since you asked, and for anyone else following this thread, what would be some real world scenarios for Facebook (or other social media) interoperability with Tessitura?

    Thanks,

    Andrew

  • $organization in reply to Andrew Recinos

    Aside from allowing the customer to login and purchase tickets, It would be great to add "Share" links on performances.

    And in a far off perfect place, I'd love to figure out a way to allow people to unlock promo codes in exchange for their participation in a social media marketing effort.  For instance, if you got 10 Facebook friends to buy tickets, you would receive a free parking pass or a ticket discount.

    Another route would be to make special offers to everyone who is a fan of your organization's Facebook account.  I know you could do that now with a promo code, but it would be much smoother (and better controlled) if Facebook Connect was the login mechanism.

  • $organization

    Hi Gloria,

    We here at the Stratford Shakespeare Festival are currently using Facebook Connect and used it this season to allow our Facebook Fans an opportunity to purchase tickets prior to our general public on sale day.

    I know that what we did created an attribute on the constituent file to say that the constituent is a Facebook Friend, but can find out more info from our web developers if needed.

    Michele

  • $organization

    Michele,

     

    Would you mind contacting me directly here at Center Theatre Group.  I am currently experimenting with some new ideas around Facebook.  I would really appreciate the opportunity to talk to you more about this.

     

    Thanks,

     

    Dave Alton

    CIO

    Center Theatre Group

    o:213-972-7539 | c:213-973-2834

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Michele Keutsch
    Sent: Friday, February 04, 2011 10:46 AM
    To: Dave Alton
    Subject: Re: [Tessitura Next Generation Forum] Facebook Connect

     

    Hi Gloria,

    We here at the Stratford Shakespeare Festival are currently using Facebook Connect and used it this season to allow our Facebook Fans an opportunity to purchase tickets prior to our general public on sale day.

    I know that what we did created an attribute on the constituent file to say that the constituent is a Facebook Friend, but can find out more info from our web developers if needed.

    Michele

    From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>
    Sent: 2/4/2011 9:16:00 AM

    Are there any plans to add social media log in functionality such as Facebook Connect?




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

  • Former Member
    Former Member $organization

    I’d love to hear about what you both have!

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Dave Alton
    Sent: Friday, February 04, 2011 2:01 PM
    To: Gloria Ormsby
    Subject: RE: [Tessitura Next Generation Forum] Facebook Connect

     

    Michele,

     

    Would you mind contacting me directly here at Center Theatre Group.  I am currently experimenting with some new ideas around Facebook.  I would really appreciate the opportunity to talk to you more about this.

     

    Thanks,

     

    Dave Alton

    CIO

    Center Theatre Group

    o:213-972-7539 | c:213-973-2834

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Michele Keutsch
    Sent: Friday, February 04, 2011 10:46 AM
    To: Dave Alton
    Subject: Re: [Tessitura Next Generation Forum] Facebook Connect

     

    Hi Gloria,

    We here at the Stratford Shakespeare Festival are currently using Facebook Connect and used it this season to allow our Facebook Fans an opportunity to purchase tickets prior to our general public on sale day.

    I know that what we did created an attribute on the constituent file to say that the constituent is a Facebook Friend, but can find out more info from our web developers if needed.

    Michele

    From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>
    Sent: 2/4/2011 9:16:00 AM

    Are there any plans to add social media log in functionality such as Facebook Connect?




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

  • $organization in reply to Former Member

    Our Facebook connect implementation was quite simple, we just used the login button and the JavaScript SDK provided by Facebook. The setup is pretty simple but once you are all setup just add in the needed permission to the login button and you can query anything you want about that patron.

     

    In our situation the only information we needed was if they are a fan or “like” our Facebook page. After a successful login we update the attribute on file and set a session variable which allows them the opportunity to purchase tickets prior to our general public on sale day.  However any information that is available on Facebook could be returned and used by your organization. I will provide some links below that I found very helpful.

     

    Login button: http://developers.facebook.com/docs/reference/plugins/login
    JavaScript SDK : http://developers.facebook.com/docs/reference/javascript/

    Facebook Data Query: http://developers.facebook.com/docs/reference/javascript/fb.data.query/

     

  • Former Member
    Former Member $organization

    Michele,

     

    So you use an attribute in Tessitura that has their Facebook login information? And if that exists then it automatically logs them in with their web login?

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Michele Keutsch
    Sent: Friday, February 04, 2011 4:22 PM
    To: Gloria Ormsby
    Subject: RE: [Tessitura Next Generation Forum] Facebook Connect

     

    Our Facebook connect implementation was quite simple, we just used the login button and the JavaScript SDK provided by Facebook. The setup is pretty simple but once you are all setup just add in the needed permission to the login button and you can query anything you want about that patron.

     

    In our situation the only information we needed was if they are a fan or “like” our Facebook page. After a successful login we update the attribute on file and set a session variable which allows them the opportunity to purchase tickets prior to our general public on sale day.  However any information that is available on Facebook could be returned and used by your organization. I will provide some links below that I found very helpful.

     

    Login button: http://developers.facebook.com/docs/reference/plugins/login
    JavaScript SDK : http://developers.facebook.com/docs/reference/javascript/

    Facebook Data Query: http://developers.facebook.com/docs/reference/javascript/fb.data.query/

     

    From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>
    Sent: 2/4/2011 1:26:19 PM

    I’d love to hear about what you both have!

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Dave Alton
    Sent: Friday, February 04, 2011 2:01 PM
    To: Gloria Ormsby
    Subject: RE: [Tessitura Next Generation Forum] Facebook Connect

     

    Michele,

     

    Would you mind contacting me directly here at Center Theatre Group.  I am currently experimenting with some new ideas around Facebook.  I would really appreciate the opportunity to talk to you more about this.

     

    Thanks,

     

    Dave Alton

    CIO

    Center Theatre Group

    o:213-972-7539 | c:213-973-2834

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Michele Keutsch
    Sent: Friday, February 04, 2011 10:46 AM
    To: Dave Alton
    Subject: Re: [Tessitura Next Generation Forum] Facebook Connect

     

    Hi Gloria,

    We here at the Stratford Shakespeare Festival are currently using Facebook Connect and used it this season to allow our Facebook Fans an opportunity to purchase tickets prior to our general public on sale day.

    I know that what we did created an attribute on the constituent file to say that the constituent is a Facebook Friend, but can find out more info from our web developers if needed.

    Michele

    From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>
    Sent: 2/4/2011 9:16:00 AM

    Are there any plans to add social media log in functionality such as Facebook Connect?




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

  • $organization in reply to Former Member

    Hi Gloria - here is the response from our programmer:

    No we don’t keep their login, we keep a boolean value of whether they are a fan of our Facebook page as the attribute. The login for Facebook is not shared by Facebook, only information that is available on their profile is shared though the API. We have not replaced our login process with the Facebook login, we used it in addition to our website login.

     

  • Former Member
    Former Member $organization in reply to Andrew Recinos

    Something that is creeping in slowly to Facebook is ticketing. That would be a great thing to add to Tessitura. There are several organizations that are selling tickets directly through Facebook now.

  • $organization

    Gloria,

     

    Do you know some of the organizations that are actually selling tickets through facebook now?  Are these Tessitura Orgs or are you speaking of outside orgs?

     

    Thanks,

     

    Dave Alton

    CIO

    Center Theatre Group

    o:213-972-7539 | c:213-973-2834

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Gloria Ormsby
    Sent: Tuesday, April 26, 2011 2:15 PM
    To: Dave Alton
    Subject: Re: [Tessitura Next Generation Forum] Facebook Connect

     

    Something that is creeping in slowly to Facebook is ticketing. That would be a great thing to add to Tessitura. There are several organizations that are selling tickets directly through Facebook now.

    From: Andrew Recinos <bounce-andrewrecinos5925@tessituranetwork.com>
    Sent: 2/4/2011 11:18:57 AM

    Hi Gloria,

    Thanks for asking! 

    The ability to interact with outside social media is one of the many benefits of the new Tessitura services layer, that will allow a much easier extension of Tessitura to the outside world.  We have looked at use cases for Facebook Connect, Twitter and other popular options, and plan to spend some more time investigating how you might use the services layer to accomplish this sort of interoperability. 

    Since you asked, and for anyone else following this thread, what would be some real world scenarios for Facebook (or other social media) interoperability with Tessitura?

    Thanks,

    Andrew




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

  • Former Member
    Former Member $organization

    I’ve been coming across sites here and there. Not Tessie organizations. Here are some.

     

     

    http://apps.facebook.com/ticketstogether/

     

    http://www.facebook.com/pages/CrownTICKETS/133422176722316

     

    http://www.facebook.com/delta

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Dave Alton
    Sent: Tuesday, April 26, 2011 5:25 PM
    To: Gloria Ormsby
    Subject: RE: [Tessitura Next Generation Forum] Facebook Connect

     

    Gloria,

     

    Do you know some of the organizations that are actually selling tickets through facebook now?  Are these Tessitura Orgs or are you speaking of outside orgs?

     

    Thanks,

     

    Dave Alton

    CIO

    Center Theatre Group

    o:213-972-7539 | c:213-973-2834

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Gloria Ormsby
    Sent: Tuesday, April 26, 2011 2:15 PM
    To: Dave Alton
    Subject: Re: [Tessitura Next Generation Forum] Facebook Connect

     

    Something that is creeping in slowly to Facebook is ticketing. That would be a great thing to add to Tessitura. There are several organizations that are selling tickets directly through Facebook now.

    From: Andrew Recinos <bounce-andrewrecinos5925@tessituranetwork.com>
    Sent: 2/4/2011 11:18:57 AM

    Hi Gloria,

    Thanks for asking! 

    The ability to interact with outside social media is one of the many benefits of the new Tessitura services layer, that will allow a much easier extension of Tessitura to the outside world.  We have looked at use cases for Facebook Connect, Twitter and other popular options, and plan to spend some more time investigating how you might use the services layer to accomplish this sort of interoperability. 

    Since you asked, and for anyone else following this thread, what would be some real world scenarios for Facebook (or other social media) interoperability with Tessitura?

    Thanks,

    Andrew




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!