Telephones...

I think that rise of texting will need to be factored into how Tessitura Next Gen handles phone numbers.  I don’t know enough though about the intricacies of texting to offer specifics beyond maybe a flag to indicate that a number is o.k. for texting.  Some way to send texts directly from Tessitura would be pretty neat, though again I have no idea what is involved in something like that our how feasible it would be.

Something else that I’m sure has come up before but I haven’t seen mentioned on this forum yet is disconnecting phone numbers from addresses, or at least changing it so that it is an optional link you can add to a phone number.  As land lines start to die, this seems to be a critical feature. 

(The irony of this post is that I barely text myself and am pretty fond of my land line)

Kevin Sheehan

Documentation & Learning Resources Specialist

Tessitura Network

1 888 643 5778 ext 329 Office

ksheehan@tessituranetwork.com

I think that rise of texting will need to be factored into how Tessitura Next Gen handles phone numbers.  I don’t know enough though about the intricacies of texting to offer specifics beyond maybe a flag to indicate that a number is o.k. for texting.  Some way to send texts directly from Tessitura would be pretty neat, though again I have no idea what is involved in something like that our how feasible it would be.

Something else that I’m sure has come up before but I haven’t seen mentioned on this forum yet is disconnecting phone numbers from addresses, or at least changing it so that it is an optional link you can add to a phone number.  As land lines start to die, this seems to be a critical feature. 

(The irony of this post is that I barely text myself and am pretty fond of my land line)

Kevin Sheehan

Documentation & Learning Resources Specialist

Tessitura Network

1 888 643 5778 ext 329 Office

ksheehan@tessituranetwork.com

I also think you might want to not just broadcast a text message but set up something on an auto-dialer to call everyone in the event of a cancelled performance.  It would be nice if you could know which phone number could be used for that purpose and if Tess could support the auto-dialer.

Elizabeth Carlock

Director, Ticketing Services

The Granada

I strongly agree with Kevin's point about texting. With the rise and rise of iphones it will surely only be a few years before we are all sending huge varieties of information to phones - multi-media presentations, booking confirmations etc. We will need flexibility to show who owns the phone and for which purposes it can be contacted.

And on a more mundane level, a story re texting directly from Tess:

We do an outdoor concert in the park each year.  In case of threatening weather, we would could broadcast a text message advising whether the concert is going ahead.  The concert is not ticketed, but people could register through the website to receive the broadcast direct from Tess.