Today we’re gathering information about constituent telephone numbers and how they are used in your business. Thinking about constituent telephone numbers in your business…
What are some challenges that you have surrounding constituent phones today?
Are there trends you are seeing that could impact phone functionality in the future?
What do you like about telephone functionality in existing Tessitura?
What would you like to see changed/improved about telephone functionality?
Any other thoughts about phones, your business, and Tessitura?
Keep in mind that this may be more than just thinking about the storage and retrieval of telephone numbers. Try to think overall about how your business interacts with people via phone and how you might expect Next Gen to enable this interaction.
Thanks!
Andrew
Hi Andrew,
We would definitely like to be able to link a number to a person within a record. This is particularly relevant for our education department, as often several customers live at one address but take part in completely different activities and need to be contacted directly on an individual basis about those at short notice. It might even be useful to know the appropriate number for an indidivual in relation to a particular event to allow more flexibility.
Katie.