v12 expiring price maps

Hi Gang:
We are not yet on V12, but in testing I've found a scenario someone must have confronted.

We have ticket price maps that expire, and one second later, a new map begins.  In these cases, our price in v12 shows a combined price for both price maps.  (a $200 price that is scheduled to change to $180 shows up at $380). 

Other than manually changing the prices, has anyone been able to head this off in their transition from V11 to V12?

Thanks in advance for any information you might provide.

All the best,
Mark

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Hi Mark -

If you are on the All tab and the Home view with multiple layers, then the system adds up all the potential prices and displays the total.  If you click to a specific time then you get only  the prices available at that time.

We have wrote custom reports years ago that we use for price checking and are still using them.  We are in the process of writing a custom report for event price checking.

Hi Nicole
So far it’s just in the price map setup. I’m not seeing it in the purchase path, but it begs the question: How does one check prices?
Thanks for responding to this.

Kindly,

Mark     

 

From: Technology Roadmap Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Nicole Keating
Sent: Thursday, March 06, 2014 5:11 PM
To: Mark Sackett
Subject: Re: [Technology Roadmap Forum] v12 expiring price maps

 

Is it showing the combined price in the purchase path or just price map setup?

On Mar 6, 2014, at 8:00 PM, "Mark Sackett" <bounce-marksackett2712@tessituranetwork.com> wrote:

Hi Gang:
We are not yet on V12, but in testing I've found a scenario someone must have confronted.

We have ticket price maps that expire, and one second later, a new map begins.  In these cases, our price in v12 shows a combined price for both price maps.  (a $200 price that is scheduled to change to $180 shows up at $380). 

Other than manually changing the prices, has anyone been able to head this off in their transition from V11 to V12?

Thanks in advance for any information you might provide.

All the best,
Mark

You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!