I was hoping someone could confirm my thoughts, please!We are on v15.2, and have rolled out digital membership cards. Am I correct in thinking that while I can set up a special access area in NScan to allow entry into the area (Donor Lounge) based on scanning the card, I *cannot* scan that card and have it track benefits (free snack) unless it is set up as a ticketed event?
Thanks!
Hello Kathleen! This is Yessenia with Tessitura Network Support. We’re happy to assist you with this question. I’ve created a Support ticket where we’ll work with you to find a resolution to this inquiry. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.
Hi Kathleen, This is Jim with the Support team. Yes, that is true. Out of the box, only ticketing benefits can be used with membership card scans. Theoretically, it would be possible to create some additional custom app that could be used with manually tracked benefits, but that would require development effort and would not be part of N-Scan.
thanks for the sanity check!
Hi Kathleen
we would like to offer digital membership cards as well and I'd be curious to see how you've set this up on your system. Would you be open to share more info? my email is vshojimullet@npg.org.uk