Hi all!
Does anyone have a current system in place for deactivating or cancelling a lost membership card? If not, do you have any suggestions for stopping someone from claiming they lost a card, being sent a new one, and giving the old one to someone else to use (other than checking photo ID with membership cards)?
Thanks in advance for your time!
- Camila Jones
Hello Camila! This is Yessenia with Tessitura Network Support. I can see from our records that you also created a Support ticket for this matter. We discovered that could use a Pricing Rule message to trigger a pop up using CSI's. If you have any additional follow-up, questions, or concerns though, please let us know any time.