Is anyone using Cuseum for digital membership cards? Would love to learn about any success stories or horror stories you might have. Did anyone look into Cuseum and end up going another route? Any information would be helpful - thanks!
There was a great Open Space discussion about digital cards at TLCC 2018. I'm not sure where those discussion notes are published on the Tess site, but I'd recommend checking them out. There was a lot of talk about Cuseum at that session.
The Book of Proceedings from Open Space Discussions at TLCC2018 can be found here. Once you open the PDF, type Ctrl+F to search for "Membership cards."
I am going to post this here just in case someone else is curious. It seems my open space discussion notes didn't upload properly so here they are. If you have any questions about the session or our experience with Cuseum please feel free to contact me. samantha.nass@perotmuseum.org
Thanks!
OSD_Digital Member Cards_180717_V2.pdf
Wondering if anyone has any feedback to add now that it's been a couple of years since this thread!
Hello, Anne! After our trial run with Cuseum, we ended up developing our own digital membership cards. This gave us more control of the experience for guests and staff. Samantha (who is no longer with the museum, but lives always in our hearts...) presented on the project last TLCC. The slides are linked here: https://www.tessituranetwork.com/en/Files/tlcc/2019/Pres/Digital-Membership-Cards
Hi Anne, We have just announced a webinar with Cuseum for Wednesday, August 12th.
As a Tessitura Network Ecosystem Partner, Cuseum helps cultural organizations accelerate visitor and member engagement through a suite of tools, including Digital Membership and Mobile Guide solutions. This webinar will be an introduction to some of these tools, which can aid in reopening institutions, creating contactless experiences, and communicating with constituents.You can register here: https://www.tessituranetwork.com/en/Items/Videos/Webinars/2020/Cuseum Kristen
Hi Jennifer! Aside from wanting more control, were there any issues you had with Cuseum? Did you look at any other vendors before deciding to run things internally? We're looking at Cuseum and Museum Anywhere as potential vendors for digital member cards and looking for some real-life feedback from other orgs. Happy to chat off the forum via email/messaging if you'd prefer! Thanks in advance.