Hello!
We are struggling with the Tessitura Membership Auto Renew functionality, and would love the opportunity to speak with colleagues who think they have it working well. If your organization or your department uses the auto billing or auto renewal functionality and is willing to help, let me know? We are also happy to share whatever information we learn or have conversations with folks who also struggle with the functionality.
Many thanks,
Kathleen
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Kathleen Mackenzie
Manager of Member Services
New England Historic Genealogical Society
99-101 Newbury Street, Boston, MA 02116
kathleen.mackenzie@nehgs.org
Hi Ellen: We (San Francisco Museum of Modern Art) do an annual auto renewal (for just the last 1+ years) and we do it as a contribution. So far so good, though it has many nuances in the fulfillment process. Let me know if you are interested in speaking to our team. -Julie
HI Julie,
I'm so sorry, I missed this post. I would really like to speak to you about it. Let me know what works for you. Thanks so much! Ellen
Hi Ellen: I'll send this to Benjamin as well. I will be out of the office next week but please contact Susie Terada, our Director of CRM/Enterprise Services and Danielle Waltrip, our Member Services Manager. Their emails are sterada@sfmoma.org and dwaltrip@sfmoma.org. Cheers!
-Julie