report by delivery method

I am trying to run a report to tell me how many customers opted for Print-at-Home delivery method since we started this delivery method. Anyone have an idea of how I can run this data?

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  • Hi Maureen,

    This sounds like an issue with your Web API not being assigned a location in TX_MACHINE_LOCATION. I was trying to find the knowledgebase article that talks about this but my computer isn't playing nicely with me at the moment. It is referenced by Bob Bell in this forum post here:
    http://www.tessituranetwork.com/Community/forums/t/8611.aspx

    Once you've added the necessary rows to the machine location tables it should work like a charm.

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