Names from External Lists and Mail Restrictions

We add them in Tessi and mark as No Mailings/Contact

Hi Tessiturians:

This question is for those in the community that acquire names from outside sources for mailings: where do you record any individuals who request to be removed from the mailing list after a mailing?  Do you maintain an independent file of these names for suppression from future mailings or do you add the name into Tessitura and mark with the corresponding mail restriction?  We currently maintain a separate file with the thought being that it isn't ethical to add a name to Tessitura that belonged to an outside source.  However, as time goes on the separate database becomes outdated and those individuals are forever suppressed from mailings even if they become a patron of our organization down the road.   If you maintain a separate file, for how many years do you keep names on that list?

Thank you in advance for your feedback!

Chuck Buchanan

92nd Street Y

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We add them in Tessi and mark as No Mailings/Contact

Hi Tessiturians:

This question is for those in the community that acquire names from outside sources for mailings: where do you record any individuals who request to be removed from the mailing list after a mailing?  Do you maintain an independent file of these names for suppression from future mailings or do you add the name into Tessitura and mark with the corresponding mail restriction?  We currently maintain a separate file with the thought being that it isn't ethical to add a name to Tessitura that belonged to an outside source.  However, as time goes on the separate database becomes outdated and those individuals are forever suppressed from mailings even if they become a patron of our organization down the road.   If you maintain a separate file, for how many years do you keep names on that list?

Thank you in advance for your feedback!

Chuck Buchanan

92nd Street Y

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!