Hello all. Does anyone have a report on web sales, that breaks out purchases based on SYOS vs best seat? If so how did you get this data?
Thanks in advance!
Heather
Does Tessitura even store that information, SYOS sale vs. best seat?
I believe that most sites separate SYOS and Best Seat orders by MOS or Channel. Your website would need to change the MOS or Channel on the order accordingly. There is no separate category or classification that indicates “this order was built using SYOS” or vice-versa.
+Ryan Creps
+Tessitura Network
From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Heather FailsSent: Monday, September 19, 2011 11:07 AMTo: Ryan CrepsSubject: Re: [Tessitura Marketing Forum] Report on web sales, SYOS vs best seat?
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I think it depends on your website and how it is set up to look at these as there is no set way of reporting on this.
Ours come through into the Special Requests for the order and write a line into the notes field to tell us that the seats were purchased using SYOS. I can then query t_special_requests looking for orders with the specific notes field.
It's not ideal but it does work for us. If your website works in the same way, then would be happy to send the SQL code I have through to you.
Caryl
Tessitura doesn’t store that information as such, but I believe some organizations program their web sites to add that info to a lineitem comment on the order so it’s recorded somewhere that can be reported on.
Gregg Stickney
Application Support Specialist
Tessitura Network
www.tessituranetwork.com
gstickney@tessituranetwork.com
Office +1 888-643-5778 x318
From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Heather FailsSent: Monday, September 19, 2011 11:07 AMTo: Gregg StickneySubject: Re: [Tessitura Marketing Forum] Report on web sales, SYOS vs best seat?
Thank you all for your replies!
Hi all,
So I'm wondering, for those out there whose websites can distinguish between the two, would you be willing to share what proportion of sales that could have SYOSed, chose to best available instead? I'm trying to figure out a baseline.
Thanks.