• Replies 14 replies
  • Subscribers 333 subscribers
  • Views 95 views
  • Users 0 members are here
Related

Name 1 vs Name 2 - Email contacts

Former Member
Former Member $organization

Hello Everyone!

I am the E-Marketing Specialist for The Smithsonian Associates. Until we are on Version 11, I was wondering how to pull extractions so that my emails went to both emails on an account.  Would I have to create a custom Output set or is this something I can set up in the criteria of a segment? I'm assuming a custom Output set, because you can't pull two emails in one row.

For example:  Both Mr. and Mrs. Smith have emails on file.  But Mr. Smith's email is the primary one even though his wife does on the planning and he NEVER actually checks his emial.  We want to be able to send the email to both Mr. & Mrs Smith to better market.

Please shoot me an email if you have a suggestion/solution,

Much appreciated,

Jamie Schneider

schneiderj@si.edu

 

Parents
  • Former Member
    Former Member $organization

    See page 10 of the cookbook:

     

    Output Set Builder Cookbook.

     

     

    Jamie Jean Schneider

     

    E-Marketing Specialist l 202.633.8623

    The Smithsonian Associates

    1100 Jefferson Dr SW  Suite 3077

    Washington, DC 20560-0701

    www.residentassociates.org

     

     

     

    Please consider the environment before printing this email.

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Trevor Sylvestro
    Sent: Monday, August 08, 2011 5:23 PM
    To: Schneider, Jamie J.
    Subject: Re: [Tessitura Marketing Forum] Name 1 vs Name 2 - Email contacts

     

    We just discovered this same issue (our org is new to Tessitura) when we noticed that our Wordfly campaigns were only sending to the primary email address!

    Has anyone out there found an easy solution? I'm naively hopeful there's a solution our there that would allow us to send to primary & secondary email addresses when we run a List Manager in Wordfly..

    From: Jamie Jean Schneider <bounce-jamiejeanschneider2551@tessituranetwork.com>
    Sent: 8/8/2011 3:45:33 PM

    Hello Everyone!

    I am the E-Marketing Specialist for The Smithsonian Associates. Until we are on Version 11, I was wondering how to pull extractions so that my emails went to both emails on an account.  Would I have to create a custom Output set or is this something I can set up in the criteria of a segment? I'm assuming a custom Output set, because you can't pull two emails in one row.

    For example:  Both Mr. and Mrs. Smith have emails on file.  But Mr. Smith's email is the primary one even though his wife does on the planning and he NEVER actually checks his emial.  We want to be able to send the email to both Mr. & Mrs Smith to better market.

    Please shoot me an email if you have a suggestion/solution,

    Much appreciated,

    Jamie Schneider

    schneiderj@si.edu

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization

    See page 10 of the cookbook:

     

    Output Set Builder Cookbook.

     

     

    Jamie Jean Schneider

     

    E-Marketing Specialist l 202.633.8623

    The Smithsonian Associates

    1100 Jefferson Dr SW  Suite 3077

    Washington, DC 20560-0701

    www.residentassociates.org

     

     

     

    Please consider the environment before printing this email.

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Trevor Sylvestro
    Sent: Monday, August 08, 2011 5:23 PM
    To: Schneider, Jamie J.
    Subject: Re: [Tessitura Marketing Forum] Name 1 vs Name 2 - Email contacts

     

    We just discovered this same issue (our org is new to Tessitura) when we noticed that our Wordfly campaigns were only sending to the primary email address!

    Has anyone out there found an easy solution? I'm naively hopeful there's a solution our there that would allow us to send to primary & secondary email addresses when we run a List Manager in Wordfly..

    From: Jamie Jean Schneider <bounce-jamiejeanschneider2551@tessituranetwork.com>
    Sent: 8/8/2011 3:45:33 PM

    Hello Everyone!

    I am the E-Marketing Specialist for The Smithsonian Associates. Until we are on Version 11, I was wondering how to pull extractions so that my emails went to both emails on an account.  Would I have to create a custom Output set or is this something I can set up in the criteria of a segment? I'm assuming a custom Output set, because you can't pull two emails in one row.

    For example:  Both Mr. and Mrs. Smith have emails on file.  But Mr. Smith's email is the primary one even though his wife does on the planning and he NEVER actually checks his emial.  We want to be able to send the email to both Mr. & Mrs Smith to better market.

    Please shoot me an email if you have a suggestion/solution,

    Much appreciated,

    Jamie Schneider

    schneiderj@si.edu

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
No Data