Hello Everyone!
I am the E-Marketing Specialist for The Smithsonian Associates. Until we are on Version 11, I was wondering how to pull extractions so that my emails went to both emails on an account. Would I have to create a custom Output set or is this something I can set up in the criteria of a segment? I'm assuming a custom Output set, because you can't pull two emails in one row.
For example: Both Mr. and Mrs. Smith have emails on file. But Mr. Smith's email is the primary one even though his wife does on the planning and he NEVER actually checks his emial. We want to be able to send the email to both Mr. & Mrs Smith to better market.
Please shoot me an email if you have a suggestion/solution,
Much appreciated,
Jamie Schneider
schneiderj@si.edu
Hi Jamie,
There is info available about how to do this in the Output Set Builder Cookbook.
*EditStarting on page 10.
Awesome! Thanks so much!