We are currently working in v15. For every direct mail piece, I import the list into Tessitura, and promote the list in Appeals.
I would like to be able to see
I know I can track an Appeal Response, but that only shows if the brochure was attributed to the sale. Is there another way?
Please let me know if this makes sense or if you have any questions. Really hoping to figure this out!
Thank you,Tracy FurrCreative DirectorState Theatre New Jersey
Hi Tracy! I do exactly this in Analytics, using a dashboard we've created for response reporting. Rather than focus on the appeal, I use the List as a filter.
That's great Jean! We were trying to figure this out in Analytics today and I must be missing a step. Would you be able to share a screenshot of the settings for that?
For some reason my past season's dashboards aren't working in v16 (that's a different issue!) but below is a screenshot of the basics.
One of the simple/annoying things is to remember that your List needs to have "Analytics" checked, and you need to upload it the day before in order to look at the data.
Thank you!
Hi Jean,
Where do you find the list as a filer? I am having trouble locating that. I only see it under constituents. Is that what you are using?
Hello! Yes, on the right-hand side, when you go to add a filter and search "List," it comes up under the Constituent options. We're in v16 but this was an option in v15 as well.
More information too: Tessitura v15 Help System - Filtering by a Tessitura List (tessituranetwork.com)