Hi there,
Has anyone had any trouble with patrons thinking that if they RSVP to an event via facebook that means they have tickets? In other words, have you had any experience with patrons thinking that a facebook RSVP is the same thing as obtaining an actual ticket? Nevermind that they haven't given anyone credit card info...
If anyone is willing to share their organization's experience with facebook events that would be most appreciated.
Thanks!Mary
Hi Mary—
In my previous life at First Stage, most of the facebook events we sent out were for non-ticketed, free (or super cheap) short-term events. For those that were for our regular main stage performances, we always made it abundantly clear that tickets had to be purchased—multiple times in the event description. I believe we also messaged event attendees to remind them to get their tickets.
-p.
PATRICK SCHLEY | Marketing & Sales Manager | Milwaukee Repertory Theater Patty & Jay Baker Theater Complex | 108 East Wells Street | Milwaukee, WI 53202 414.290.0710 tel | 414.224.9097 fax | pschley@milwaukeerep.com Website: www.milwaukeerep.com | Facebook: www.facebook.com/milwrep | Twitter: twitter.com/milwrep