Wordfly emails - \A0 appearing in internal emails

Alison Fraser $organization over 4 years ago

Hi everyone

We have been seeing \A0 appearing in internal emails for a while now. Wordfly and our ICT team aren't able to work out a solution that everyone is happy with so I'm wondering whether any other Wordfly users have come across this and wouldn't mind dropping me a message please?

Wordfly tell us that other organisations have resolved it but won't tell us who!

Thanks very much!
Ali

Alison Fraser

Head of Marketing

Science Museum

alison.fraser@sciencemuseum.ac.uk

Ann VerWiebe $organization over 4 years ago

Ali - where is this appearing for you? I haven't noticed it, but now I'm curious.
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Alison Fraser $organization over 4 years ago in reply to Ann VerWiebe

It's appearing at the end of sentences where a space would usually be. It's a result of email re-rewriting by our internal security program and the html code for a space “ ” (non-breaking spaces) is being translated as “\A0”. It's not affecting our email subscribers but we use Wordfly for all our internal communications so it's frustrating!
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Rachel Sennett $organization over 4 years ago
We have had this issue. Wordfly gave us the following instructions, and it worked.

Log into your Office 365 Admin Center by clicking on Admin> Exchange and then click on advanced threats, then safe links.

Click on the name of the Link Policy that you created (may be "default") and click Edit policy or create a new policy by clicking the Create

Click Settings.

Inside the Do not rewrite the following URLs, write *e.wordfly.com/*

Rachel Sennett
Digital Marketing Manger
St. Louis Symphony Orchestra
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