Cross-posting this to the Marketing forum.
Hello all,
If you're sending a Wordfly email, but the CTA button goes to a page on your marketing site, then has a CTA to TNEW that order and revenue are going to be attributed to the default TNEW source code. Does anybody know if there is a way to get the source code generated by Wordfly to apply to the subsequent TNEW session or should you just always try to send folks into a purchase path on TNEW whenever possible? Maybe this is a custom site thing. Thanks for your help.
Thanks, Greg
We ran into the same issue and found that we have to send to a TNEW page for the tracking to work. I think that there is a work around if you manually add the promo code BUT if you do that, you cannot pull the list from Tessitura. Don't quote me on the workaround though. Best bet is to send to TNEW directly.
By the way, we have a group that meets regularly to discuss and share best practices/come up with solutions for the Tessitura/Wordfly integration. Let me know if you are interested in joining us.
Good luck!
Tracy
Tracy - I had to miss the last meeting, but I look forward to the next one. And I am very interested in this discussion because we are working on a new website and we need to think through where we will land someone for tracking purposes from emails etc... We were trying to eliminate having a ton of info on TNEW and adding the same info on our website. Meghan
Meghan -
this will be a good topic for us to discuss! talk to you soon!