Would love to hear from organizations that are using Capacity's Behavior Infuser tool. Particularly interested in how the data is stored on the back end and creative ways people might be using it, aside from just abandoned cart.
We've been using Behavior Infuser for Abandoned Cart and Abandoned Browse for just over a year now and it's been quite successful for us.
Recently we've just started using it to create "hot leads" for our subscription telesales campaigns. We regularly generate lists of people who have just visited our subscription pages and pass them along to our telemarketing team as being prime for a call. It's early days for us to know how successful the hot leads will be, but I know we have had some conversions from it already.
I'm happy to chat one on one if you'd like to discuss further.