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WordFly response tracking in Tessitura

Susan Norkus
$organization

Is there a report for appeals/email mailings that we could pull from Tessitura to see email responses (opened, unsubscribed) to WordFly? Right now I am can see it on individual records but was curious if there was a report I could pull.

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  • $organization
    I've always found Response Reporting on Promotions to be lacking in Tessitura--from the Reports module perspective anyway.

    I'm willing to convene an Open Space in Orlando to spec out what our community thinks would be a useful base version of that report. Even though all our organizations probably want to look at things a little differently, I'm optimistic there's enough overlap that there could be a standard report that we could use where there's nothing now.

    Jamie O'Brien
    Assistant Director of Digital Services
    The New 42nd Street
  • $organization in reply to Jamie O'Brien

    Having a common report that multiple sites can use to pull this kind of data in a standard way would be very nice.  I encourage the open space discussion to have a good conversation about those issues.

    However, in the meantime, I'm wondering if one could simply set up some output sets elements to at least pull the raw data.  At least as an interim. 

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