Wordfly

Rumor has it that some sites actually have Wordfly in production.  Is this true?  How about functioning Beta sites?

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  • Hello all,

     

    As we prepare to transition to WordFly here at Roundabout, I’m interested in getting a bit of feedback from anyone currently using the product at their organization for automatic/triggered emails – specifically, I’m interested in hearing about post-performance and post-purchase emails.

     

    Our questions are:

     

    • How have you scheduled and used these types of emails at your organization?
    • Has WF been a user-friendly product for sending these emails?  If you were already sending these kinds of emails prior to WF, how has the new product impacted your team’s work-load?
    • What kind of reporting do you use to gauge the effectiveness of these emails?
    • What general challenges and successes have you experienced thus far?

     

    Feel free to write to me off the list at tomo@roundabouttheatre.org, and thanks for your help!

     

    Best,

    Tom

     

    Tom O'Connor

    Associate Director of Marketing

    ROUNDABOUTTHEATRECOMPANY

    231 West 39th Street, Suite 1200

    New York, NY 10018

     

    212-719-9393 x346

    212-869-8817 (fax)

     

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  • Former Member
    Former Member $organization in reply to Tom O'Connor

    We're about to sign the TMS/Wordfly contract, and I hope to begin implementation soon. One of the features we want to use is the same thing Tom's looking at - triggered emails, both for pre-visit planning and post-visit follow ups. So I'm curious to hear people's answers to Tom's questions as well.

    Thanks!
    Eric 

Reply
  • Former Member
    Former Member $organization in reply to Tom O'Connor

    We're about to sign the TMS/Wordfly contract, and I hope to begin implementation soon. One of the features we want to use is the same thing Tom's looking at - triggered emails, both for pre-visit planning and post-visit follow ups. So I'm curious to hear people's answers to Tom's questions as well.

    Thanks!
    Eric 

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