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Former Member
Former Member $organization

Hi

It looks like even if you don’t require a postal address for record creation, if there are any postal addresses on a record one of them must be primary. When we get returned mail with no forwarding address, we are marking the address with a type of “Bad Address”. However, that is still an active, primary address that can be pulled into mailings if the correct suppressions are not in place. I don’t want to delete the bad address as it is good to have a historical record that we did have an address at one time since we do not require one. Does anyone have any ideas about how to handle this in a way that does not require suppressions?

Thanks

Jess Levy

SFMOMA

jlevy@sfmoma.org

Parents
  • Hi Jess
    We use an address type of returned mail and suppress from extractions for mailing
    some of the returned mail still have an active email and login so we are still able to communicate that way. We have found some people do not wish to update the mailing address at the time for various reasons
    Brenda

    Sent from my iPhone
Reply
  • Hi Jess
    We use an address type of returned mail and suppress from extractions for mailing
    some of the returned mail still have an active email and login so we are still able to communicate that way. We have found some people do not wish to update the mailing address at the time for various reasons
    Brenda

    Sent from my iPhone
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