Hi
It looks like even if you don’t require a postal address for record creation, if there are any postal addresses on a record one of them must be primary. When we get returned mail with no forwarding address, we are marking the address with a type of “Bad Address”. However, that is still an active, primary address that can be pulled into mailings if the correct suppressions are not in place. I don’t want to delete the bad address as it is good to have a historical record that we did have an address at one time since we do not require one. Does anyone have any ideas about how to handle this in a way that does not require suppressions?
Thanks
Jess Levy
SFMOMA
jlevy@sfmoma.org
Hi Jess,
We've been thinking about this too and (bear in mind we're really new to v12) we're thinking that it would be useful to have "Invalid Address" or "Return to Sender" as a Contact Point Purpose. We have quite a few records (being in a consortium) where constituents have multiple addresses and it would be useful to mark the appropriate address as invalid rather than the constituent as a whole.
It would be easy to create an Output Set element that could be used to extract the data to exclude those addresses so marked.
Martin