How do I resubscribe someone with an unsubscribe response?

I've noticed that when I upload an extraction list to WordFly my email address is not imported due to an unsubscribe response. When I went into my account to reverse it, I couldn't work out what to update. The e-news interest is still ticked and my global mailing preferences have no restrictions. Does anyone know how to rectify this so that WordFly stops blocking the import?

Thanks,

Lydia

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  • Excellent, thanks Amy.




    ________________________________________
    From: Tessitura Marketing Forum [forums-marketing@tessituranetwork.com] On Behalf Of Amy Wilson [bounce-amywilson4267@tessituranetwork.com]
    Sent: Thursday, October 09, 2014 11:41 PM
    To: Lydia Gibala
    Subject: Re: [Tessitura Marketing Forum] How do I resubscribe someone with an unsubscribe response?

    Normal 0 false false false EN-US X-NONE X-NONE
    Hi Lydia,

    If you did the unsubscribe to test the feature in Wordfly then you will need to change it in Wordfly. Do a Subscriber Search for your email, then select. At the top should be Mailing Status and then change that to receive all mailings.
    Hope this helps.
    From: Lydia Gibala
    Sent: 10/8/2014 9:02:58 PM

    I've noticed that when I upload an extraction list to WordFly my email address is not imported due to an unsubscribe response. When I went into my account to reverse it, I couldn't work out what to update. The e-news interest is still ticked and my global mailing preferences have no restrictions. Does anyone know how to rectify this so that WordFly stops blocking the import?

    Thanks,

    Lydia



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • Excellent, thanks Amy.




    ________________________________________
    From: Tessitura Marketing Forum [forums-marketing@tessituranetwork.com] On Behalf Of Amy Wilson [bounce-amywilson4267@tessituranetwork.com]
    Sent: Thursday, October 09, 2014 11:41 PM
    To: Lydia Gibala
    Subject: Re: [Tessitura Marketing Forum] How do I resubscribe someone with an unsubscribe response?

    Normal 0 false false false EN-US X-NONE X-NONE
    Hi Lydia,

    If you did the unsubscribe to test the feature in Wordfly then you will need to change it in Wordfly. Do a Subscriber Search for your email, then select. At the top should be Mailing Status and then change that to receive all mailings.
    Hope this helps.
    From: Lydia Gibala
    Sent: 10/8/2014 9:02:58 PM

    I've noticed that when I upload an extraction list to WordFly my email address is not imported due to an unsubscribe response. When I went into my account to reverse it, I couldn't work out what to update. The e-news interest is still ticked and my global mailing preferences have no restrictions. Does anyone know how to rectify this so that WordFly stops blocking the import?

    Thanks,

    Lydia



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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